Madison Henderson

Experience

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  Tim Hortons

  Oct 2020 - Nov 2021

  Tim Hortons

  - Provided friendly and efficient customer service by taking orders, processing transactions and addressing customer questions to provide a positive dining experience.- Prepared and served food and beverages according to restaurant standards of quality, freshness and presentation.- Collaborated with team members to manage rush hours effectively, prioritizing tasks and multitasking to meet customer demands swiftly.-Recognized for leadership and teamwork, contributing to a positive work environment and customer satisfaction. Show less

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  Beach Grove Golf & Country Club Ltd.

  Apr 2022 - Aug 2023

  Seasonal Greenskeeper

  - Conducted routine maintenance tasks such as mowing, edging, and trimming to upkeep the aesthetic appeal of fairways, greens, and roughs.- Operated and maintained heavy equipment, including mowers, trimmers, and utility vehicles, to ensure proper functionality and safety standards.- Upheld safety protocols and guidelines, adhering to environmental and regulatory standards while handling chemicals, heavy equipment and machinery. - Collaborated with the groundskeeping team to ensure the overall aesthetic and health of the golf course. Show less

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  Western University

  Aug 2023 - now

  Residence Don

  - Cultivated a welcoming and supportive atmosphere by facilitating social events, promoting interaction among residents, and organizing community-building activities. - Provided mentorship and guidance to residents, addressing concerns, resolving conflict, and serving as a resource for information on campus resources and services. - Collaborated with other Dons and residence life staff to develop and implement educational programs that meet Housing's learning goals: Self-Awareness, Intellectual Engagement and Citizenship.- Fostered positive relationships with residents through active listening, empathy, and clear communication, contributing to a sense of belonging and community cohesion. Show less