Thomas Frank

Experience

• 

  Daimler AG

  Jul 2006 - Jun 2021

  Hired and led a team of 7 direct reports. Developed and implemented digital customer retention solutions on a global level, i.e. retention processes, trade cycle management tools for dealer network, B2C App for vehicle return and early car renewal. Hosted the global retention community of Mercedes-Benz. Implemented scaled agile framework for enterprises (SAFe) in an organization of 8 product teams and led the respective agile release train in the function of product management and business owner. Servant leader and talent developer. Show less Led a team of 4 direct reports for Market Management Overseas incl. contribution based sales steering, planning & reporting, rolling forecast, production program steering and pricing & discounting. Led cross-functional market strategy projects for Latin America, Africa, Asia, Middle East, Pacific for sales growth, awarded by the Daimler “Continuous Improvement Cup”.Project "Leadership 2020": Contributed to redefine Daimler’s leadership culture by defining and implementing leadership principles and transformational projects, i.e. “Feedback Culture”, one out of eight projects including a 360-feedback solution and a gamified feedback app. Show less

  • Head of Digital Customer Retention Daimler Mobility AG

    Aug 2018 - Jun 2021

  • Team Lead Market Management Overseas Daimler Buses

    Nov 2015 - Jul 2018

  • Project Lead Market Strategies Overseas Daimler Buses

    Oct 2014 - Oct 2015

  • Market Manager Europe Daimler Buses

    Jan 2013 - Sept 2015

  • Sales Controller Daimler Buses

    Oct 2009 - Dec 2012

  • Corporate Student Daimler Buses

    Jul 2006 - Sept 2009
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  Bcampro

  Aug 2020 - Jul 2021

  Co-Founder

  Web platform for online music training by connecting learning musicians with professional musicians to „become pro“

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  Ahead of the wave

  Jul 2021 - now

  Co-Founder

  Systemic coachings and offsites for C Level executives with Zen meditation, sports psychology and value oriented leadership

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  Ai-gastro

  Sept 2021 - Jan 2023

  Co-Founder

  SaaS for customer self-service menu, ordering and payment in theaters and restaurants as well as for pickup and deliver services

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  Amazon Web Services (AWS)

  Jan 2023 - Jun 2023

  Manager, Enterprise Sales

  Leading a team of 10 account managers in the manufacturing vertical of AWS EMEA Central Sales Organization DACH. Responsible for employee development, coaching, training, enablement, compensation, hirings and exits. Responsible for a territory scaling plan leading to 20-30% growth year over year. Managing the entire lifecycle of business opportunities from prospecting to closure, to revenue realization by active sales steering and performance management. Obsession over customers to support them in their digital transformation, i.e. Industry 4.0, IoT devices, Smart manufacturing, Digital transformation, Data Center migration, Digital supply chain, Sustainability, Generative AI. Show less

• 

  Repareo

  Jan 2024 - now

  COO