Abhishek Vikram

Experience

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  NTPC Limited

  Jun 2013 - Aug 2013

  Trainee
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  National School Of Drama - राष्ट्रीय नाट्य विद्यालय

  May 2014 - Nov 2015

  Theater actor
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  Tata Consultancy Services

  Oct 2017 - Apr 2018

  Sr. Associate

  SAP support : Instance monitoring Solution manager Automated Alert verificationClient copy administrationSystem health administrationSegregation and rerouting incidents

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  SAP Labs India

  Feb 2019 - Oct 2021

  Product Assistant

  SAP HR is one of the major software components for SAP ERP, in which I have worked as product owner for CLC software’s counting in countries like Hungry, Czech Republic and Canada.> Responsible for entire development to release of package.> Road mapped the entire release strategy of Add ons on PPMS (SAP DISPLAY TOOL)> Coordinated with Technical, functional team during development, UAT and prerelease.> Documented and presented BRD and FRD to Senior PM.> Conducted tri weekly scrums to keep team and process in sync.> As Product owner proposed an initiative to remove dependency of manual check during UAT andintroduced and ML tool idea to empower the human decision.> Ideated, designed, and validated ML tool which compares all the pervious decision and with current one and gives a percentage to take a decision.> Developed Lo -fi wire frames for ML tool.> Bridge gapped the requirements between PM and Technical team.> Worked on tools like SAP ECC, Putty, PPMS, SIRIUS, Balsamiq, Jira, IMS, Google analytics.> Show less

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  Kyndryl

  Nov 2021 - now

  Senior Associate 2, Product Management

  >Worked with various vendors (Medi assist, Sodexo, Workday, etc) aiming establishing SFTP connection from starch for proper processing of files leading to functionality. (0 to 1)> Have prepared BRD based on current processes and pain points during payroll cycle.> Utilized the insights in defining the business process flow and developing seamless service experience.> Majorly supported migration to Azure, without loosing SLA deadline with successful processingof salaries.> Define key target metrics tagged to a goal and improvement of the same with proper prioritization duringUAT phase of Migration.> Planned the entire migration and documented the process of shifting interfaces and delivering solutionsin agile methodology by prioritizing interfaces (Bank transfers, IT proofs, medi claims) by creatingseparate user story in JIRA.> Responsible for E2E product life cycle starting from planning to implementation to performance evaluation.> Coordinating with cross-functional – Business analyst, Architect, development, OS and SAP.> Engage with the technology teams during the entire development lifecycle and handling their queries.> Identify and manage bugs and feedback received from Business and work on their solution and fixes. Show less