Angel Pham, EIT

Experience

• 

  American River College

  Jul 2018 - Sept 2018

  Book Store Assistant

  ● Guided thousands of students in being able to find the correct books for their classes● Provided book store management with improvements on informing new or recurring students in being able to quickly find the books themselves.● Improved and reduced traffic/crowded bookstore wait lines considerably allowing entryways and emergency exits to be clear.

• 

  Luxer One

  Jul 2019 - Dec 2019

  Video Researcher

  ●Collaborated with the video research and account management team to remotely assist over 500+ hotel and apartment properties in the logistics of package delivery and ensuring the tenants about the whereabouts of any missing packages.● Composed email templates for the video research team to surpass the rate of tickets that were being completed by over 15% while also maintaining quality control to ensure no emails are unprofessional.● Adapted in learning multiple software like Nest, rhombus, Zoho, and Luxer ones database of 500+ properties and information on thousands of tenants. Show less

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  Mark Thomas

  Dec 2021 - May 2024

  • Design Engineer II

    Feb 2024 - May 2024

  • Design Engineer I

    Jun 2022 - Feb 2024

  • Engineer Intern

    Dec 2021 - Jun 2022
• 

  Caltrans

  Jun 2024 - now

  Transpotation Engineer