
ARPIT AGARWAL
Area operations manager

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Skills
Microsoft officeAbout me
Technology and operations at ICICI Bank
Education

Uttar pradesh technical university
2007 - 2011Bachelor of technology - btech electrical, electronics and communications engineering 65%
Manipal Academy of Higher Education
2013 - 2014Master's degree banking and financial support services
Experience

Icici bank
Aug 2012 - Nov 2018Area operations manager• processing and ensuring completion of the processing activities and disbursement of loans within the turnaround time• ensuring completion of documentation, stamping and all other formalities related to pre and post disbursement as per the banks and the regulatory authority’s requirements• continually improve operational system, processes, and policies in support of organizational mission

Finova Capital
Dec 2018 - Oct 2019Assistant vice president• handled entire disbursement/payments and emi presentation process for complete location.• monitoring the performance of branches and ensure that uniform practice is being followed across all branches in the region.• started vendor management for storage of the disbursement document and scanning of the document.

ICICI Bank
Oct 2019 - now• handled multiple products like, mortgage, commercial loan, auto loan, personal loan, working capital, kcc, warehouse funding, farm finance loan, shg, farm equipment loan• ensuring completion of documentation, stamping and all other formalities related to pre and post disbursement as per the banks and the regulatory authority’s requirements• successfully redesign many processes in mortgage throughout the service tenure.• successfully completed many uat at pan india level• one of the ideas is selected in top 10 ideas in pan india regarding enabling part payment in loan through mobile banking application.• continually improve operational system, processes, and policies in support of organizational mission• handled compliance part of the branch show less
Head Regional Operations
Apr 2023 - nowArea Operations Manager
Oct 2019 - Jul 2023
Licenses & Certifications

Anti-Money Laundering Concepts: AML, KYC and Compliance
UdemyJul 2023
Languages
- enEnglish
- hiHindi
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