
Lindsay Moran

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About me
Store General Manager at Marks
Education

University of Toronto
2003 - 2007Major in English and Minor in Book and Media Services
Experience

Mark's
Oct 2006 - nowTraining* Recruited and managed a team of up to 15 staff* Consistently developed and coached the core management team which has resulted in their upward advancement* Attended training to further own knowledge and skills.Customer service* Have set a high standard for customer awareness and service* Increased customer satisfaction scores 15% in the last year. Operations* Consistently grown the business by 110% each year which has led to an increase of 1.3 million.* High operational standards: consistently ensure compliance of corporate and OH & S policies and procedures* Strong visual standards * Daily operations: including scheduling, inventory control, store presentation, execution of events and promotions and managing team. Show less
Store General Manager
Nov 2016 - nowGeneral Manager
Nov 2010 - Nov 2016Assistant Store Operator
Feb 2008 - Nov 2010Shiftleader
Oct 2006 - Feb 2008
Licenses & Certifications
- View certificate

Delivering Employee Feedback
LinkedInJan 2023 - View certificate

Addressing Unconscious Bias as a Leader
LinkedInFeb 2023 - View certificate

Coaching and Developing Employees
LinkedInFeb 2023 - View certificate

Managing for Results
LinkedInJun 2023 - View certificate

Become an Entrepreneur Inside a Company
LinkedInMay 2023 - View certificate

Cultivating a Growth Mindset
LinkedInJul 2022 - View certificate

Creating Success from Failures
LinkedInJun 2023 - View certificate

Leading with a Growth Mindset
LinkedInFeb 2023 - View certificate

Having Career Conversations with Your Team
LinkedInFeb 2023 - View certificate

Fostering Belonging as a Leader
LinkedInMay 2022
Honors & Awards
- Awarded to Lindsay MoranBrand Ambassador Mark's 2018
- Awarded to Lindsay MoranJumpstart Gold Award Mark's 2018
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