Jared Thomas

Experience

• 

  Geek Squad

  Aug 2008 - Dec 2012

  Repair Technician

  Repair technician at a Geek Squad location in Moline, IL.Managed repairs and provided customer service.

• 

  Stefanini US

  Feb 2013 - Dec 2016

  Deskside Support Technician

  Deskside support technician at Stefanini on behalf of John Deere. Provide on-site support for hardware and software issues, as well as providing world class customer service, at a corporate John Deere location.Responsibilities include hardware break/fix, managing inventory, SCCM, Active Directory, encryption, network accounts, network security, OS deployment, OS testing, group policy testing, and network management.

• 

  Cognizant

  Dec 2016 - Dec 2017

  Field Service Technician

  Field service technician at Cognizant on behalf of John Deere. Provide on-site support for hardware and software issues, as well as providing world class customer service, at a corporate John Deere location.Responsibilities include hardware break/fix, managing inventory, SCCM, Active Directory, encryption, network accounts, network security, OS deployment, OS testing, group policy testing, and network management.

• 

  City of Moline

  Dec 2017 - Apr 2023

  • Network And Database Administrator

    Dec 2021 - Apr 2023

  • IT Specialist

    Dec 2017 - Mar 2022
• 

  City of Davenport

  Apr 2023 - now

  Systems & Security Engineer