Chris Andre Buys

Experience

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  The Vector Group

  Jan 1996 - Jan 2001

  Remedy Developer

  • System Development and Design • Technical Advisory assistant • Technical Sales Advisor (Pre-Sales) • Remedy Technical & System Support : Helpdesk Module Change Management Module Asset Management Module • Crystal Report Designer for Remedy • Database assistant from a Remedy point of view (Oracle,MS SQL server, Sybase, etc) • Remedy System analyst • Drafting of Technical spec's for tenders • Implement Remedy Change Management in Saudi Arabia • Design & Implement Help Desk System PQNamibia • Maintained a system for six month at SAPS ( Unix Operating system & Oracle Database) Show less

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  PQ Telesystems

  Jan 2000 - Jan 2007

  Remedy Senior Developer

  • System Development and Design • Technical Advisory assistant • Technical Sales Advisor (Pre-Sales) • Remedy Technical & System Support : Helpdesk Module Change Management Module Asset Management Module • Crystal Report Designer for Remedy • Database assistant from a Remedy point of view (Oracle,MS SQL server, Sybase, etc) • Remedy System analyst • Drafting of Technical spec's for tenders • Implement Remedy Change Management in Saudi Arabia • Design & Implement Help Desk System PQNamibia • Maintained a system for six month at SAPS ( Unix Operating system & Oracle Database) Show less

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  National Data Systems

  Jan 2000 - Jan 2000

  Remedy Consultant (AST)

  I was responsible for maintaing the Remedy system doing Upgrades, Development. Crystal Reports etc

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  Gijima

  Jan 2008 - Jan 2011

  BMC Consultant

  Responsibilities: Remedy (BMC) ITSM 7 - System Analyst•Configuring ITSM 7.6.04 (Techical)- Uploading of foundation data- Building/Scripting of Sla’s- User Maintenance & Support- Consulting with Clients – GAP Analysis, Migration, New Clients on ITMS7•Liaise with customers at Technical and Business Level Responsibilities: Main & Support Team Lead (Supervision 3 people)• Remedy (BMC) ITSM 7.6.04 System- Technical Advisor- Uploading of Foundation Data Companies (Multi tendons’ companies) Location Product & Operational Categorization Service Level Management (sla’s)- Attending to Remedy Incidents & Remedy Changes logged per Client• Operation support and administration • Report documentation Show less

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  Self Employed

  Oct 2011 - now

  Freelance BMC Consultant

  • Custom application development – Remedy ARS• BMC Remedy relevant work experience of over 10 years since version one in Development, Integrations using WebInterface, Database interface with SQL Scripts and BMC Plug-in Tools, • Crystal Report Writting from BMC/Remedy Database using BMC odbc.• Install/Configure/customization of ITSM Suite of products• ITIL Foundation V3 certified (Experience with ITSM processes: Incident, Problem, Change,Release Management, Service Level Management, and Service Catalog) • Good skills in administrating BMC ITSM Suite 7.6.04, AR Server 8.1• Excellent Communication and Presentation Skills• System Analysis - Engaging with business and technical• X-Layer Integration Show less

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  Self-employed

  Jan 2012 - Jan 2024

  Site Development Manager

  I've been out of the BMC space for some time now, but maintained the knowledge gained over the years taking it to whole new level in website design, CMS and Social Networking platforms. ITIL was a very passionate part of my career and will never really lose site of it's definitions,

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  EComNet Cloud

  Nov 2014 - now

  Founder & Managing Director

  Local Neigborhood Community - Social & Collaboration Hub