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Carrie Garrett

Carrie Garrett

Information Technology Help Desk

Followers of Carrie Garrett71 followers
location of Carrie GarrettHouston, Texas, United States

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  • Timeline

  • About me

    We take pride in our clients, knowledge, skills, and work. Rest assured that with this statement you can expect to receive honest work and insightful knowledge. We keep our customers' best interests in mind.

  • Education

    • Capella University

      2017 - 2021
      Doctor of Education (Ed.D.) Educational Leadership and Administration, General

    • DeVry University

      2009 - 2011
      Bachelor's degree Computer Technology/Computer Systems Technology

    • Keller Graduate School of Management of DeVry University

      2014 - 2016
      Master's degree Management Information Systems, General

  • Experience

    • DeVry University

      Nov 2008 - Jun 2009
      Information Technology Help Desk

      Customer Service via students, faculty, and staffMaintained internal network connections Key in designing different web pagesPerformed all essential maintenance on desktop/laptop computers and MORE...

    • University of Houston

      Aug 2011 - Nov 2011
      IT / Sales Associate

      Sales Customer ServiceTroubleshooting POS Printing, Copying, and Shipping and MORE...

    • HP

      Nov 2011 - May 2012
      Network Engineer Specialist

      ISS (Information System Support) TrainingTroubleshooting (servers) Testing (servers)Installing servers' scriptsFloor Lead (gathering and providing upper management with technical updates), and MORE...

    • PPL Motor Homes

      Aug 2012 - Jun 2015
      Customer Service (Helpdesk)

      IT Help Desk - hardware and softwareTechnology Integration Technology Teaching Assistant (1st - 5th Grade)Instructional Technology PC ImagingSystem Admin duties IT Asset ManagementNetwork troubleshooting and troubleshooting Apple and Montage and MORE...

    • The Fay School

      May 2015 - Aug 2017
      Technology Specialist

      IT Help Desk – hardware and softwareTeaching (Technology)Training PC ImagingSystem Admin duties IT Asset Management Network troubleshooting and troubleshooting Apple and Montage and MORE...

    • Tech I.T. & Career Development, LLC

      Aug 2017 - now
      Founder / IT Director

      Resume Preparation Cover LetterGrant WritingRecruitingInstallationsWeb Development / Web DesignWeb ManagementComputer RepairPhone / Tablet RepairPrinter RepairTraining CoursesCertifications (i.e. Microsoft)Web Presence (i.e. Indeed, LinkedIn)Social Media Marketing 1-1 Interview Prep and MORE...

    • New Horizons Computer Learning Centers

      Jan 2019 - Sept 2019
      Student Support Specialist

      Provide Students with Academic InformationMaintain Contact with Career Program Students Act as a Liaison with Career ServicesCounseling/Financial Aid Maintain Student/Organization Records Host Organizations Training Classes Data Entry and MORE...

    • Catapult Learning

      Sept 2019 - now
      Intervention Teacher

      Taught Reading and MathPrepared and administered subject testsCreated and prepared lesson plansProvided classroom supportCommunicated daily attendanceAttended parent-teacher meetings and MORE...

  • Licenses & Certifications

    • President's List - Spring 2018

      View certificate certificate

    • Carrie Garrett

      Capella University
      Jun 2019