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Gerrit Louw

Gerrit Louw

Pc/Network Technician

Followers of Gerrit Louw215 followers
location of Gerrit LouwCity of Cape Town, Western Cape, South Africa

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  • Timeline

  • About me

    Technology Infrastructure Consultant | End User Services Engineer | DCE | BScIT | BSc HonsIT(IP)

  • Education

    • Amazon Web Services Training and Certification

      2022 -
      AWS Academy Cloud Foundations AWS Academy Cloud Foundations

      AWS Academy Cloud Foundations

    • Pearson Professional South Africa

      2020 - 2020
      Certificate Data Privacy

    • Master Grade IT

      2017 - 2017
      Supporting and Troubleshooting Windows 10

    • Torque IT

      2012 - 2012
      Windows 7 Enterprise Desktop Support Technician

      Windows 7 Enterprise Desktop Support Technician

    • Dynamix Computer Training Centre

      2001 - 2001
      MCSE 2000

    • Oval International Computer Education

      2000 - 2001
      Diploma Computer Electronics,Hardware/Software and Networking Engineering

      Analogue ElectronicsDigital ElectronicsMicroprocessors/ Pc HardwareNetworking EssentialsSoftware Training

    • Sarepta Secondary School

      1998 - 1998
      Senior Certificate

      Senior Certificate

    • Cape Peninsula University of Technology

      2009 - 2009
      National Certificate Information Technology

      Information SystemsInformation Technology Skills

    • Richfield

      2018 - 2021
      BSc IT Information Technology Management

    • Richfield

      2022 -
      Bachelor of Science Honours in Information Technology Bachelor of Science Honours in Information Technology

  • Experience

    • PC Guru cc

      Apr 2003 - Jun 2008
      Pc/Network Technician

      Delivery of Technical Services to third party companiesRoll out of new desktops/laptops and printersOnsite visits to companies and consultations

    • Pearson

      Jul 2008 - Aug 2020
      End User Services Engineer

      - Remote Support via remote desktop/TeamViewer-Installing and supporting MS Windows 7/ Windows 8.1/ Windows 10-Apple Mac support- Server operating system installs and configuring MS Server 2008 /2012- Software applications install MS office 2013 /Bookmaster /Pastel / SAP-Perform hardware and software audits to ensure compliance to licensing-Setup /create user accounts on AD and user rights permissions-Joining all new laptops and desktops to company domain-Research on MS Server technologies and ensure patch releases are applied correctly-Using SCCM 2012 for software deployment, patch deployments to computers-Configure and setup Wireless Access points -Installing physical servers into cabinets-Deploy antivirus to all laptops and desktops-Configuring MS exchange e-mail addresses and installing on devices-Setup scripts for mapping network drives-Bit locker encryption to all company’s laptops-Blackberry server management and devices setups-Implement operational strategies and standards with company’s IT strategy visions Show less

    • Corruseal Group

      Sept 2020 - May 2021
      Senior IT Technician

      Responsible for all technical support and aspects for internal IT services and remote offices

    • LRMG

      Aug 2021 - now

      Respond to all assigned Helpdesk tickets regarding hardware, software, and meeting set SLA’s based on call category and classifications

      • Technology Infrastructure Consultant

        Mar 2023 - now

      • Technology Services Helpdesk Consultant

        Aug 2021 - now

  • Licenses & Certifications