Dawn Swartz

Experience

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  Ford & Mazda Agencys

  Jan 1988 - Jan 1997

  Motor Industry

  Controlling of all stock including the buying and costing Reception & switchboard. All banking and mail. Payment of all accounts and receiving of cash. Handling all telephonic enquiries. Controlling petty cash in large amounts. Receipting, invoicing and costing of vehicles (three branches), credit controlling for three branches, and assist creditors clerk with reconciliations. Reconciling of general ledger accounts. Settlement payments to various banks and vehicle manufacturer (Samcor)

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  Business Connexion (BCX)

  Jan 1999 - now

  • Service Administrator - Configuration Manager

    Mar 1999 - now

  • Service administrator -Configuration manager at Business Connexion

    Jan 1999 - Jan 2017
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  Business Connexion

  Aug 1999 - now

  Sourcing of suppliers and control purchasing procedure. Placing orders on various suppliers and invoicing clients for products purchased or services rendered.Capturing contracts and sales orders on SAP and follow up on deliveries, billing to clients Prepare all ISO documents (procedures & templates). Assist with yearly budgets and forecasts, including doing month end reports. Assist with debtors and creditors.Controlling and capturing of timesheets and expense claims. Follow up of any expense claims or overtime claims not paid. Organizing staff training requirements, maintain records of annual leave, sick leave. Project administration for all project managers in the office, maintaining documentation on EPM and ensuring correct versions and filing structures are adhered to as per Prince2 methodology, running with smaller projects. Also have knowledge of Project Portfolio ManagementConfiguration management and Change management on site at BHP Billiton . Assisting at BHP Billiton with the co-ordination of all calls logged through the helpdesk team. Updating CMDB, approving changes, daily reports. Auditing of assets and reporting Create new IM assetBulk uplaod of IM AssetsContinuous check of stock item status's/ assign IM assets/ Dispose IM assetsCo-existence updates Remedy / SNOW for Infrastructure/ network and serviceassess tasks/ create CI/modify CI/ remove CI/ review observationsPre-qualification assessments/ pre-approved changes/ tasks/ follow up on o/s tasks/ release configObservationsinvestigate & take corrective steps present new changes/ confirm closures/ submit changes with all relevant doc's / minutes of meeting/ follow up on changesinvestigate & action corrective steps Show less

  • Service Administrator

    Mar 1999 - now

  • Senior service administrator

    Mar 1999 - now

  • Service Administrator

    Aug 1999 - Mar 2021