Frances Mutahi

Experience

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  Mkulima Young

  Apr 2018 - Aug 2020

  Technical Team Lead

  In this role I was responsible for:>Documented System usage reports>Corresponded to the media on behalf of the organization>Monitored system Activity

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  KRA(KENYA REVENUE AUTHORITY)

  Oct 2020 - Sept 2021

  Information Technology Support Specialist

  At my Internship, I was responsible for IT Service Support for corporate employees with roles such as: >Troubleshot Software and Hardware Issues, >Support Network Management, >Monitored and ensured Cybersecurity best practices were adhered to through routine checkups as part of IT Support>Received automated Service Desk tickets for tasks with predefined SLA timelines.>Managed assets in all Life cycle stages ie. Configuration, Deployment, Maintenance and Disposal. Show less

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  Mkulima Young

  Jun 2022 - Nov 2022

  Chief Executive Officer

  >Formulated the organization digital strategy>Engaged stakeholders on areas of collaboration

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  KRA(KENYA REVENUE AUTHORITY)

  Dec 2022 - now

  Solutions Architect

  >Develop and document solution roadmaps and solution architecture designs>Monitor and streamline solution implementation to match business objectives and the enterprise architecture framework.>Develop the Enterprise architecture framework and principles.>Elicit and document technical and business requirements>Develop work-plans, map stakeholders and develop stakeholder engagement strategies