Pam T.

Experience

• 

  Walmart

  May 2008 - Jul 2009

  Customer Service Manager and Electronic Sales Associate

  I did everything in that store. I knew how to work in every position, with the exception of receiving. This includes, cashier, service desk, electronics, jewelry, fabric, photo, automotive, sporting goods, home improvement and garden center. At the time, this was a non-Supercenter store.

• 

  Cambridge Investment Research

  Aug 2009 - Sept 2010

  Operations Development & Technology Coordinator

  I worked in a call center for specialized technical support. I provided help desk support to our representatives for trading software programs, which required in-depth knowledge of three separate programs. I also performed quality control reporting to ensure other departments performed their tasks accurately and on time. In addition, I helped out in other departments as needed.

• 

  Primus Telecommunications Canada Inc.

  Dec 2010 - Aug 2011

  Customer Service Specialist

  I solved customer issues and tried my best to keep them happy. I handled calls and emails from customers, answering questions, processing requests and providing information to the customer, as well as some sales regarding internet and long distance services. I also handled bankruptcies and other legal notices. I was laid off due to cutbacks.

• 

  A Software Development Company

  Oct 2011 - Dec 2013

  Office Manager

  I handle all incoming calls, most incoming emails, shipping and receiving, some accounting using PeachTree, ordering, some manufacturing, software testing, minor janitorial tasks, and other duties as assigned that are within my capabilities. This job requires quite a bit of on the job learning. I do anything that is asked of me.I also built a 3-D printer for this company.

• 

  Green Building Supply

  Nov 2013 - Dec 2019

  Accountant

  I work in and primarily run the accounting department. I work with both accounts payable and accounts receivable. I process invoices, pay bills, process payments, reconcile and balance accounts and credit cards, update pricing, assisting with taxes and other duties as needed. I also assist in other areas of the store, such as sales, customer service and shipping. I took this position so I could work as an accountant.

• 

  Self Employed

  Dec 2019 - now

  Independent Consultant
• 

  StuartCo

  Dec 2022 - now

  Concierge