Tracey Eason-Riddle

Experience

• 

  Verizon Business

  Oct 1994 - Jul 1999

  Implementation Manager, Managed Services
• 

  AT&T

  Jul 1999 - Oct 2007

  Process Engineer
• 

  Cisco

  Oct 2007 - now

  Release Train Engineer for Product Management - Testing service linesManage 12 developers in another regionDrive test case automation package developmentDecision maker on prioritization of production bugs being fixedOwn requirements for our organization's Tableau KPI dashboardsLead listening sessions with production engineers to gather requirements for new featuresSupport the team to achieve roadmap commitments, remove impediments, identify, and resolve conflicts, facilitates communication within scrum teams, other engineering organizations and upper management.Promotes Agile mindset and proficiency across the organizationUse Jira Align and Jira Cloud Show less

  • Strategy & Planning Manager

    Jul 2020 - now

  • Project Manager III

    Sept 2014 - Feb 2024

  • Manager, Cisco Services

    Nov 2011 - Sept 2014

  • Project Manager II

    Oct 2007 - Nov 2011