
Shimmy Kobue

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About me
Technical Support Engineer
Education

Newcastle-under-Lyme College
-Diploma in Electrical Installations (Buildings and Structures)
University of Botswana
2001 - 2003Diploma Mechanical EngineeringActivities and Societies: Course covered 4 streams namely: Manufacturing, Energy & Process Engineering Systems, Engineering Management and Control Systems. It also provided a firm foundation in the main areas of Advance Mathematics and Physics.
Experience

Extronics Ltd.
Feb 2013 - Jan 2024- Provide end-user support, resolve issues, and manage escalations for RTLS and other applications.- Collaborate with IT/Engineering teams, vendors, and stakeholders; communicate project status and participate in team meetings.- Develop and execute user testing plans, analyze business processes, and recommend best practices. Project Inspection,Conformity Assessment, Testing, After-sales technical Support,investigate product failures throughout the manufacturing process, repair & test product failure,contribute to continuous improvement & LEAN manufacturing processes and General in-house technical Support.
Technical & Systems Support Engineer
Apr 2016 - Jan 2024Technician
Feb 2013 - Apr 2016

Azenta Life Sciences
Dec 2023 - nowTechnical Support Engineer
Licenses & Certifications

Microsoft Technology Associate: Database Certification
Microsoft
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