
Jeslyn Lawrence
Contractor for IBM Costa Rica

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About me
Human Resources
Education

Universidad Latina de Costa Rica
2017 - 2018Master's degree Psicología Industrial y Organizacional
Universidad Fidélitas
2004 - 2006Bachelor’s Degree Licensed in Psicology Licensed in PsicologyActivities and Societies: Cheerleading team
Experience

Adecco Group
Jul 2007 - Dec 2007Contractor for IBM Costa RicaI was part of the Nisource Recruiting assistant team. My responsibilities were base on data entry. I was in charge of enter data on the system, in order to make the candidates ready for hire.

IBM
Dec 2007 - Oct 2010Part of the IBM Canada Talent recruiting team. My responsibilities included developing offers of employment for new IBM Canada’s employees, following up with them on offer acceptance, creating the necessary IDs and requesting the equipment and workstation before the employee start date. Client service was provided to IBM Canada managers, recruiters, hiring coordinators and candidates via email, sametime (instant messaging) and telephone. I was able to obtain and implement the Employment Specialist role effectively day to day execution and managed high volumes meeting the SLA of 95%. Show less
Employees Payable, Corporate Card Program Administrator
Apr 2009 - Oct 2010Employment Specialist Supporting IBM Canada
Jun 2008 - Apr 2009Recruiting Assistant Supporting Nisource
Dec 2007 - May 2008

Hewlett-Packard
Nov 2010 - Mar 2015Several RolesDuring my career in HP, I had accomplished several of my personal goals. I improve my multitasking skills, because now I handle 3 different processes, in 3 different teams, because I felt that with only 1, was not enough for me. The best part is that in all 3 of them, I make an excellent job. Also, I helped the recruiting department of my organization, to recruit the best people. I had to make the phone screening and some face to face interviews, review candidates resumes, check English and excel test, and send feedback to the hiring managers, in order for them to take the candidate into account. In the recruiting role I work for about a year.I love to be challenged, and that is why I am always looking options to improve my skills and be the best in my job.Also at HP, I work in the e-Communications team. This team was in charge of sending any communications electronically that the company wanted the Partners to know, like promotions, new products, opening of new stores, etc. I was in this role for two years, and also helped the Partner Portal team, for a year and a half. In this role I had to create articles and promotions in order to post them into the Partner Portal web page, that it is an internal HP page that Channels used in order to search for information. The last role that I had at HP was working with Brazil, Show less

Outsource Empresarial (BID)
Mar 2015 - Feb 2018Contracting officerCW Certified Contracting Officer May 2016-PresentWorking with the Complementary Workforce of the Inter American Development Bank. I am in charge of:• Provides assistance to hiring units on matters related with Complementary Workforce, reviews hiring requests verifying compliance with and alignment to corresponding regulations and fee matrices, and ensuring the completeness and accuracy of supporting documentation • Assists in reviewing and providing input on terms of reference and CW modality type • Develops and maintains good relationships with business units, CW Business Partners, contractuals, and Bank Staff• Prepares contractuals offer based on terms of reference and approved budget and negotiates with contractuals• Collaborates with the Human Resources Service Center (HRSC) and CW Business Partners to provide the appropriate Human Resources (HR) services to the business units.• Provides support to the planning, communication and tracking of CW Bank-wide initiatives and programs throughout the year• Handles non-routine and confidential information maintaining the confidentiality of employee information• Maintains and improves a high level of customer service to the assigned businessIn this role I am in charge of 17 different countries, and all their contractual hiring needs, I have to use my detailed oriented and time management skills in order to provide an excellent customer service experience and support to the Hiring units, candidates, and HR team. I use, Taleo, PeopleSoft HR, SAP HR, Service Now and outlook to develop this job. Also I have to utilize English, Portuguese and Spanish to develop this role.CW Processor March 2015-April 2016. Working with the Complementary Workforce of the Inter American Development Bank. I am in charge of:- Create job postings in Taleo (it is the Bank recruitment system) in order to do so, I have to be in contact with the contracting officer in charge of the requisition, and review with her the document, and more Show less

Bayer Business Services
Feb 2018 - Nov 2021Human Resources Training
SWAROVSKI
Nov 2021 - nowEmployee Lifecycle Specialist
Licenses & Certifications

Member of Colegio Profesional de Psicologos de Costa Rica
- View certificate

Strategic Human Resources
LinkedInMay 2021 - View certificate

Introduction to Employee Relations
LinkedInMay 2021 - View certificate

Inclusive Mindset
LinkedInApr 2021 - View certificate

Building a Stellar Employee Experience
LinkedInMay 2021 - View certificate

Coaching Employees through Difficult Situations
LinkedInMay 2021 - View certificate

Finding and Retaining High Potentials
LinkedInAug 2021 - View certificate

Overcoming Your Fear of Public Speaking
LinkedInApr 2021 - View certificate

Employee Experience
LinkedInMay 2021
Volunteer Experience
Psicologist
Issued by Fundacion Ser y Crecer on Jan 2006
Associated with Jeslyn Lawrence
Languages
- enEnglish
- spSpanish
- poPortuguese
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