Sofia Anna Asimakopoulou

Experience

• 

  KIKUKO CHINESE RESTAURANT

  Jul 2013 - now

  Shift Supervisor

  - Restaurant Supervisor - Coordination and management of Inbound Order Calls- Staff and Shift Management- Suppliers' Administration- Customer Service

• 

  INSTITUTE FOR RESEARCH ON MUSIC AND ACOUSTICS

  Apr 2014 - Jan 2014

  Internship
• 

  Vodafone

  Nov 2014 - Jan 2017

  Inbound Agent

  - Corporate Inbound Calls Management - Handling a wide variety of Corporate Needs- Handling Client Complaints

• 

  Technoplus S.A.

  Jan 2017 - Jun 2019

  Technoplus S.A.

  - B2B and B2C Customer Service (Inbound Calls)- E-learning Platform Client Support - Social Media Management- Costing and Pricing

• 

  Rolco Vianil

  Jun 2019 - now

  -Management & Development of the old & newcustomers-Marketing & Promotion Activities for the natural & digital stores-Sales & Department of company's brands andnew products at natural & digital stores-Inspection of the Super markets in Athens-Monitoring market prices and competition's promotion actions-Budget Management for digital activities -Merchandising control - National Supervisor for "Metro" and "Market In" Brands- Orders Monitoring and Coordination - Client Inventory Replenishment - Direct Communcation with Client's Replenishment Directors- Sales Analysis, Competition Mapping and Opimization Proposals- Growth of Hero Product List within the Clientele - Merchandising Visits for expansion of the clientele in greek province - Merchandising- Sales Points Tracking and Monitoring- Optimization of Sales Points' Product Displays- Inventory and Ordering Consultation- Competition Analysis- Client Management and Partnership Growth

  • Ecommerce Specialist Manager

    Nov 2023 - now

  • Key Account Supervisor

    Jan 2021 - now

  • Business Developer Officer

    Jun 2019 - Jan 2020