
Christopher McDuffie
Customer Service Associate

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About me
Japanese Studies Graduate of UNC Charlotte || IUC '24-'25 || JLPT-N2
Education

Inter-University Center for Japanese Language Studies (IUC)
2024 - 2025Japanese Language and Literature10-month, full-time intensive language program designed for students seeking advanced Japanese proficiency for academic or professional use by honing speaking, listening, reading, and writing skills; and introducing students to specialized vocabulary in their chosen fields. Three of the four quarters include 10-minute final presentations with a Q&A period.

University of North Carolina at Charlotte
2020 - 2024B.A. Japanese Studies FOREIGN LANGUAGES, LITERATURES, AND LINGUISTICS 4.0Minored in Linguistics; pursued a Certificate in Engl-Japn Translation and Business Japanese
Experience

Lowe's Companies, Inc.
Apr 2021 - Aug 2021Customer Service AssociateGreeted 100+ daily visitors; directed guests to appropriate departmentsAssisted customers with product questions; made recommendations as neededCultivated in-depth product knowledge through daily training

University of North Carolina at Charlotte
Aug 2021 - May 2024Compiled, organized, and analyzed enrollment data for all Japanese language classes to better understand the department's needs and demographics. Promoted UNC Charlotte's Japanese language program internally by piloting the "Professions in Japan" Speaker Series, inviting three distinguished professionals to offer insights about job prospects for current Japanese Studies students.Organized and maintained records of meetings with colleagues and professors. CRLA Level 3 Japanese Peer Tutor at UNC Charlotte's University Center for Academic Excellence (UCAE). I reinforced tutees’ language abilities through explanations and guided practice. I also actively participated in bi-weekly professional development sessions and conferences to promote tutees' success and cultivate professional skills.Presented at the 2024 ACTP Conference and the 2024 NC Peer Educator Conference
Japanese Language Program Intern
Jan 2024 - May 2024Japanese Peer Tutor
Aug 2021 - May 2024

EF International Language Campuses
May 2023 - Jul 2023Activities and Academics AssistantCoordinated by ISA, I participated in a 2-month internship with EF's Japanese Language School in Shibuya, Tokyo, Japan. As an Activities/Academics intern, I organized and implemented social, cultural, and sporting activity programs appropriate to students’ needs and ages; assisted at the front desk by answering students’ questions and directing students to the correct department as necessary; and prepared and issued Certificates of Completion to eligible departing students
Licenses & Certifications

Business Japanese Certificate
University of North Carolina at CharlotteMay 2024
Japanese-Language Proficiency Test N2
The Japan FoundationDec 2023
J-E Translation Certificate
University of North Carolina at CharlotteMay 2024
Honors & Awards
- Awarded to Christopher McDuffieOrder of the Dogwood - Apr 2024 Inducted April 23, 2024.Founded by the North Carolina Japan Center at NC State University, this organization recognizes undergraduate and graduate students in North Carolina with outstanding academic achievements in Japanese studies.
- Awarded to Christopher McDuffie16th Annual UNCC Japanese Speech Contest Level 3, 2nd Place - Feb 2022
- Awarded to Christopher McDuffie2024 Student Employee of the Year Nominee -
- Awarded to Christopher McDuffieSpring 2024 Who's Who Amongst Students Recipient - Who’s Who is a recognition program that recognizes undergraduate students who have been considerably involved co-curricularly and academically at Charlotte. Selection is based on leadership, extracurricular involvement, research, community service, and GPA.
Languages
- enEnglish
- jaJapanese
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