Chris Barber

Experience

• 

  Dairy Queen

  Apr 2018 - Jun 2019

  Shift Team Lead

  Dairy Queen is an American chain of soft serve ice cream and fast-food restaurants owned by International Dairy Queen, Inc., a subsidiary of Berkshire Hathaway. International Dairy Queen, Inc.

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  Primo Water Corporation

  Jun 2019 - Jun 2021

  Telesales Representative

  Open new accounts and documented personal, demographic and payment information· Deliver scripted sales talks to customers reached via manual/automatic dialing systems· Set up appointments with interested customers (engage in customer follow-up)· Train and mentor new telemarketers on best communication and sales strategies· Produce monthly reports using advanced Excel spreadsheet functions· Document business workflows for stakeholder review· Developed and implemented updating training programs for dozens of employee Show less

• 

  GEICO

  Jun 2021 - Jan 2022

  Claims Adjuster

  •First point of contact for customers after an accident• Collecting facts necessary for claims and reviewing policy contracts• Began claims process and settled undisputed non-injury claims• Processed, handled, and resolved multiple undisputed claims a day• Examined photographs and surveillance and any other documents relating to claims.• Issued payouts to claimants.• Documented all findings in concise reports.• Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers forthe duration of the restoration process.• Documented vehicle damage and submitted photographs and in-depth reports to the claims department for effective processing.•Evaluated and investigated hundreds of auto claims in 2021 and decided whether the insurer shouldpay the claim Show less

• 

  Grubhub

  Jun 2022 - Oct 2022

  Sales Specialist

  Responsible for outbound sales and reaching out to Decision Makers for restaurants and selling Grubhub and its benefits.Advertise the advantages of having promotions and marketing down on our behalf and advise about delivery services.Present pricing for partnership packages. Create reports based off sales and manage pipeline.

• 

  Watson Clinic LLP

  Nov 2022 - Feb 2023

  Insurance Refunds Specialist

  Follows up on open claims in accordance with established guidelines. Reviews claims for completeness and compliance with billing guidelines.Works to resolution disputes of third-party denials. Contests charges that are not paid or underpaid with the carrier. Accesses available third party and governmental on-line services. Documents all actions within the system.Possesses a comprehensive understanding of Clinic contracts, carrier specific, State or Federal governmental, HCFA, or CPT billing and reimbursement guidelines. Reviews bulletins, updates, etc., and maintains as reference/ resource material. Show less

• 

  City of Lakeland

  May 2023 - now

  Works with individual Event Managers to establish a routine and schedule that guarantees events are monitored and that all documents and payments are received as stated in the contract.Generates contracts and acquires relevant event insurance for repeat business accounts. Processes correspondence, including emails, faxes, and letters pertaining to event information, contracts, payments and event insurance, travel reports, inter-office communications, work orders, time sheets, and post-event reports.Monitors event progression, including all event documentation from the time the event is received from the Sales Department and repeat business accounts until passed to the Finance Department upon completion.Logs and distributes completed contracts into the system once received and sends the final signed copy to the client.Maintains and distributes Client Survey Responses.Inputs post-event statistics into the system. Files event folders in the community filing system once the event has been closed out.Develops and maintains positive relationships with clients, service partners, tourism partners, and RP Funding Center staff. Show less Assists the Sales Manager in developing and implementing a sales strategy to attract, book, and retain new events for the RP Funding CenterWorks on a base salary with a bonus incentive attained by reaching new contracted event goals established by the Executive Director.Works with area organizations to enhance outside sales focusing on the Central Florida market, i.e., Central Florida Visitors and Convention Bureau, facility in-house caterer, and area hotel sales representatives.Prepares and presents new business proposals.Provides timely updates and status reports to superiors.Generates sales leads and maintains relationships with industry contacts.Negotiates contracts with potential clients and closes deals.Demonstrates continuous effort to improve operations, streamline processes, and work cooperatively with clients, fellow employees, and catering partners to deliver a high-quality product and customer service that exceeds clients' expectations. Receives and responds to suggestions and concerns from clients and partners.Participates in the development and execution of Sales marketing plan and materials.Creates sales marketing social media posts, print and digital marketing ads.Attends meetings, conventions, and conferences both in and out of state for high visibility in promoting sales and the RP Funding Center.Assists with general administrative duties as necessary, including, but not limited to, generating reports, filing and preparing expense reports, and processing p-card transactions and travel expense reports for the department.May be required to work overtime or alternate hours as necessary for the efficient operation of the department.Position designated as Mission Critical. Show less

  • Event Services Specialist @ RP Funding Center

    May 2024 - now

  • Sales Specialist @ RP Funding Center

    May 2023 - May 2024