
Ganesh Amin
Customer Relationship Executive

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About me
1.7k Followers|19 Years, 1 Passion: Elevating Operations as Presales and qualified lead generation expert|Top Linkedin Voice|
Education

Department of Technical Education
2001 - 2004Diploma in Electronics and Communication Electronics and Communication Engineering 74%
St. Aloysius Degree College, St. Aloysius PU Campus, Cox Town, Bangalore -05
-Bachelor's degree Business/Commerce, General 80%
Experience

Reliance Bpo Private Limited
Aug 2005 - May 2007Customer Relationship Executive
Tech Mahindra
May 2007 - Jun 2008Senior Executive
HGS - Hinduja Global Solutions
Jun 2008 - Feb 2015Assistant Manager Operations
Apr 2011 - Feb 2015Team leader
Jun 2008 - Apr 2011

Vertex Customer Management India Private Limited
Mar 2015 - Nov 2015Operations Manager
RuralShores Business Services Pvt Ltd
Nov 2015 - Sept 2018Site HeadHeading Chikkaballapur Site and Operations

Karvy Digikonnect
Sept 2018 - Nov 2019Head of OperationsManaging Multiple LOBs in Inbound BPO

Magicbricks
Nov 2019 - nowHead -Telesales & PresalesManaging Lead generation processes at BengaluruSkills: Growth Marketing · Analytic Problem Solving · Sales Planning · Business Process · Attention to Detail · Analytical Skills · Solution Selling · Digital Strategy · E-Commerce · Analytics · Manage Complex Projects · Growth Strategies · Strategic Hiring · Strategic Planning · Market Analysis & Trends · Cross-functional Collaborations · Problem Solving · Industry Knowledge · Performance Metrics · Revenue Growth · Leadership · Customer Relationship Management (CRM) · Key Account ManagementKey Result Areas:Administering the Financial Restructuring, Corporate Planning, Strategy & developing long-term vision and goals, drivingEBITDA targets & profitability improvement through innovative cost management, cost reduction techniques, guiding Top Managementin setting challenging targets for the operating Team, Developing Business Plans, Risk Management, Internal audit, Strategic BusinessPlanImplementing the innovative Bring Down the Cost Concept (BDC) has resulted increasing EBIDTA by more than 4% across the GroupCompaniesConducting and presenting research on new growth opportunities, and risks to company and prepare detailed reports andpresentations describing the key attributes of growth opportunities and target acquisitionsPlanning & executing corporate strategy in best interest of company based on current and expected business, economic andregulatory environment and to control operational costAchieved very high accuracy levels in P&L forecasts by continually improving revenue and expense forecasting modelsSteering & presenting business plans, annual budgets, forecasts, new project feasibility studies and rolling out forecasts processof group\u2019s Revenue, Expenses, P&L and Cash FlowAdvising Business Leaders with information to influence business decisions and drive growth through robust analysis; conductingbenchmarking/competitor analysis to evaluate areas for improvement and drive the same Show less
Licenses & Certifications
- View certificate

Becoming an Impactful and Influential Leader
LinkedInJul 2021 - View certificate

Humble Inquiry: The Gentle Art of Asking Instead of Telling (getAbstract Summary)
LinkedInJul 2021 - View certificate

Connecting Thought Leadership to Sales and Lead Generation
LinkedInNov 2023
Volunteer Experience
Volunteer
Issued by SRI SATYA SAI HOSPITAL on Oct 2015
Associated with Ganesh Amin
Languages
- taTamil
- kaKannada
- hiHindi
- enEnglish
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