Scott Yu

Experience

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  Motorola

  Jun 1998 - Oct 2004

  Customer Service Manager

  Nov 2002---Oct 2004 North region service manager • Lead north region service operation Apr 2002---Oct 2002 Service marketing& BD PM• Value added service product design and market development. champion MOTO Service image design and implementation in PRC service channel. May.2000---Apr .2002 Quality and service representative in Motorola • Be responsible for field quality control & Service operation in Beijing, Henan and Hebei . Jun, 98--- Apr,2000 Product Engineer Motorola Tianjin Plant• Be responsible for new product introduction, product engineering management and manufacturing quality control , Show less

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  NEC

  Jan 2004 - Jan 2006

  China Services& support manager

  NEC ( China) servie manager for mobile phone service delivery and partner management

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  Lexmark International, Inc.

  Jan 2007 - Jan 2010

  China Services& support manager

  2007 APJ channel partner manager for TSC project . 2008-2010 China services& support manager.

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  惠普企业服务

  Feb 2010 - May 2016

  Aug 2010---- Sep 2012 Technical Service Delivery manager ( China volume support )• China PSG( Notebook /Business PC/ Workstation) IPG ( commercial printer ) service strategy & delivery management.• Lead country service team to complete FY11 service recovery program. Win FY11 HP APJ MVP Mar .10--- Aug. 10 Enterprise Business TCE&Q Operational Excellence Program Manager• China Quality Recovery Program driving with WW TCE&Q , country TSD and channel management team . Show less

  • HPE TS support Attach Services business manager

    May 2014 - May 2016

  • TS Channel Business Manager China

    Oct 2012 - Apr 2014

  • TS Service delivery manager

    Feb 2010 - Sept 2012
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  新华三集团

  May 2016 - now

  A new challenge to support overseas business start up and service delivery . Attach services business management , service portfolio management

  • Overseas Service Business&Service Delivery Support manager

    Oct 2019 - now

  • TSS Attach Services Potfolio & business manager

    May 2016 - Oct 2019