Prashant Joshi

Experience

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  Force Motors Ltd.

  Feb 2004 - Nov 2005

  Asst Manager, Logistics

  - Analysed business requirements of Logistics function & developed Process Improvement plans- Executed process improvements for Selection and Evaluation of Logistics suppliers- Lead the Logistics improvement projects such as Reducing the turn-around time of vehicles, Transport cost optimization, Vendor rationalization with 6-8 cross-functional team members

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  Jnana Prabodhini

  Nov 2005 - Nov 2007

  Project Lead, Youth Organisation, Social Projects

  - Worked voluntarily to manage Social Transformation projects mainly including educational outreach activities for under-developed sections & regions of the society; as a part of my Individual Social Responsibility

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  Thermax

  Dec 2007 - Jan 2011

  Project Manager, Boiler & Heater Division

  - Lead domestic & export projects worth $ 40mn (comprising Design, Manufacturing, Procurement, Shipment, Construction & Commissioning of industrial boilers)- Developed, Tracked & Controlled project plans including scope, schedules, budgets, resources, risks and KPIs- Managed relationships & communications as a SPOC with external customers- Controlled Scope changes during the project life cycle and negotiated change orders worth $ 2Mn - Organised cross functional project teams and directly supervised 2 Project Engineers - Supported the PMO in developing Project Management Framework including scalable processes and common tools & templates Show less

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  John Deere

  Jan 2011 - Apr 2015

  - Formulated the Marketing strategy for Asia Region to achieve $3Bn Sales- Developed Analytical Framework for prioritization of Marketing spend across target markets & customer segments- Planned research activities to generate insights about Customer needs (VoC), Competitors, Industry trends & Macro economic factors - Prioritized new market opportunities for Digital Products based on IoT, Telematics etc. and supported business case development- Lead Strategic programs for collaborative business model incubation with total budget of $25Mn- Supported Portfolio Planning for prioritisation of Product Development programs - Prepared comprehensive Go to Market Plans for new product launches Show less - Implemented Accelerated Innovation Process based on Design Thinking framework to reduce time to market for disruptive product concepts from Ideation to Solutions development- Lead Innovation projects worth $ 4Mn through the life cycle phases like Market Opportunity development, Project Planning, Technology development, Voice of Customer, Business case Development and Transition- Identified & Managed Risks impacting the project to drive action plans for risk mitigation- Presented status & plan of action to Global leadership to obtain approvals at each Gate - Lead global, virtual & cross functional project teams with 12-14 members each Show less

  • Project Manager, Strategic Marketing, Agriculture Equipment Division

    Mar 2012 - Apr 2015

  • Project Manager, Accelerated Innovation Projects, Asia Technology Innovation Centre

    Jan 2011 - Mar 2012
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  Tech Mahindra

  Apr 2015 - Jul 2021

  - Led Business and Digital Transformation Consulting Assignments for global Clients including Omnichannel CX transformation and Business Process Improvement- Developed and managed new age consulting Product Offerings aimed at Digital Transformation - including Digital Maturity Assessment Toolkit for Client CxOs - Thought Leadership through white papers / PoVs on "CX Transformation Framework", "Marketing Maturity Assessment Framework" and "Digital Telecom Service Provider"- Led teams of Business consultants and BAs across various client projects- Client Account management, ensuring CSAT, Account mining, Revenue growth and Resourcing Show less

  • Principal Consultant and Client Partner

    Apr 2019 - Jul 2021

  • Senior Business Consultant and Account Partner

    Apr 2015 - Mar 2019
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  HSBC

  Jul 2021 - now

  Vice President | Sr. Lead, Digital Transformation and Market Activation

  - Part of Global Digital Transformation leadership within Wealth and Personal Banking Business- Set up and Led Business Readiness CoE in India supporting Digital product launches and Mobile App & Online Banking feature releases for Global Markets- Leading 15 member team of Change Managers & Analysts in India allocated to Global projects- Accountable for e2e Digital Market Activation activities for FX & Payments Value stream working with Technology, Business, Delivery teams- Business Readiness - Go to Market Plans, Staff Pilots, Governance- Channel Readiness - Frontline Trainings, Internal Communications- Customer Adoption - External Comms, Hypercare, Commercialization Tracking- Support realisation of Business benefits incl improving customer experience scores, driving shift to digital channels, higher mobile adoption/ usage, reducing traffic to call centre and branches Show less