Mark Messer

Experience

• 

  Waterford Hotel Group

  Jan 2012 - Jan 2013

  Lead Houseman
• 

  Center for EcoTechnology

  Mar 2014 - May 2014

  Human Resources Assistant

  Process incoming applicants during a large hiring push. Instrumental in the increase of staff by roughly 100%. Data Entry, Customer Service, operate across multiple levels of management.

• 

  Fazzi Associates

  Aug 2014 - Oct 2014

  Account Manager
• 

  Enservio

  Nov 2014 - Jul 2015

  Pricing Analyst

  Ownership of small claims – claim Intake, Valuation, Review & Complete/Delivery Ensures claim files are noted correctly and with adequate documentation Performs quality review on claims in compliance with SLA requirements and quality standards Responsible for monitoring and maintaining quality of claims within defined cycle time Project Management of claims performed by Vendor partners by overseeing quality and performance within SLAs Partner with Specialty Valuation, Commercial, Vendor Manager, and Specialty per line requirements Daily communication with Sales and manager on trends and high touch assignments Understand and successfully practice the Enservio Operations Team Process Research and Evaluate various types of contents items Contact Insureds to gather additional information for items if needed Show less

• 

  Fidelity Investments

  Jul 2015 - Apr 2019

  Financial Representative, Full Trader
• 

  Merrill Edge

  Aug 2019 - Jan 2022

  • Assistant Vice President Financial Solutions Advisor

    Aug 2020 - Jan 2022

  • Financial Solutions Advisor

    Aug 2019 - Aug 2020
• 

  Massachusetts State Senate

  Jan 2021 - now

  • District Director

    Aug 2022 - now

  • District Aide

    Jan 2021 - now