Mwangala Elvis

Experience

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  Fusion Technologies LTD

  Aug 2011 - Dec 2011

  Webmaster

  Developing Designing and maintaining the companies website,marketing and promoting products using the website..............

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  National Cohesion and Integration Commission

  Jan 2012 - Jan 2014

  IT Support/webmaster

   Providing first level technical support to staff. Ability to convey technical solutions in a clear and concise manner. Installing and configuring computer hardware systems and IT software. Undertaking analysis, diagnosis and resolution of client problems via phone, e-mail & face to face contact. Quickly responding to customer enquiries and concerns. Escalating unresolved problems to other support staff. Taking ownership of problems and tracking them to a successful conclusion. Raising & maintaining incident tickets and problem records. Continuously reviewing performance against Service Level Agreements. Analysing call logs to spot trends and underlying issues. Producing documentation and reports to a high standard. Testing and evaluating new technology. Setting up new users' accounts and profiles and dealing with password issues. Monitoring IT network to ensure availability to all users.Manage and maintain website-CMS(content management system)edit and develop-source code for-CSS/HTML5/PHP/JAVASCRIPT-SEO-site-engine-optimisation-graphical content development/applications-development Show less

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  STANZA Solutions

  Jan 2012 - Jan 2012

  Web development consultant

  Outsourcing for website development and design

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  PITCHPRIDE INVESTMENTS LTD

  Oct 2016 - Oct 2017

  IT Support

  In my professional career, I handle numerous technical, maintenance, and computer support issues for corporate and branch locations. In particular, I configure and set up hardware, software, and peripherals — and diagnose and troubleshot problems relating to local area network (LAN). I also work with virus protection software and utility programs, ensuring that company policies and procedures are followed and that each new aspect addresses technical advancement. Further details regarding my experience and skills are given on my linked in page.http://www.linkedin.com/pub/mwangala-elvis/39/760/24 Show less

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  Generagroupofcompanies

  Jan 2017 - now

  IT Support Specialist

  I hold a Bachelor of Science degree in Computer Science,CCNA & WEB DEVELOPMENT certifications and possess more than three years experience as an ICT Assistant,I am an effective digital marketer with a knack for making complex concepts easily understandable. My presentation style and speaking voice are clear concise and to the point. I am approachable and friendly and my staff/students/community relate well to me. I have extensive knowledge in the field of Information Technology never earning below average in my IT career. I have assisted professors with projects experiments and conference presentations earning accolades for my insight and expertise. I would love the opportunity to bring these attributes to point in Computer Science at your organisation.My core strengths include, but are not limited to the following:• Having an approachable and professional manner at all times.• Able to work on and support several projects simultaneously.• Continuously striving to improve all practices, routines and systems.• Determining the root cause of complex events, problems or issues.• Providing training, guidance, and mentor-ship to less experienced developers.• Implementing Service Oriented Architecture solutions.• Evaluating an organization's networking needs.• Install necessary systems, such s local area networks (LANs), wide area networks (WANs),• Network segments and intranets.• CCTV & IP Camera installations.• Web design,Web Hosting,Web Development.• PC Preventive Maintenance/P.O.S Configuratrion.• Cyber Services.Elvis MwangalaP.O.BOX 184-00100 NairobiM: 0712402575E:mwangalaelvis@gmail.com Show less

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  Self-employed

  Jan 2017 - now

  IT Support Specialist
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  Deniyet communications limited

  Jan 2019 - now

  Lead Web Developer

  BECOME AN ONLINE WRITER NOW!Or Are You A Writer That Wants To Earn Money Writing For Deniyet Communications ltd? Build Your Own Client Base. Earn Up To $80 Per 500 Words Once Promoted Up The Ranks. Write As Much Or As Little As You Want Each Day. Choose The Topics That Best Match Your Background.

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  Seanslazsolutions-www.seanslazsolutions.co.ke

  Jan 2020 - now

  Networks & Computer Systems Administrator

  Responsible for the day-to-day operation of networks. I organize, install, and support an organization's computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.

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  Generagroupofcompani

  Feb 2020 - now

  Networks & Computer Systems Administrator at Generagroupofcompanies www.generagroupofcompanies.com

  I hold a Bachelor of Science degree in Computer Science,CCNA & WEB DEVELOPMENT certifications and possess more than three years experience as an ICT Assistant,I am an effective digital marketer with a knack for making complex concepts easily understandable. My presentation style and speaking voice are clear concise and to the point.

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  Sawela Lodges

  Oct 2023 - now

  ERP-Stores Manager/IT support Technician