Deep Enrich
Manu Landoni
165 followers
Brighton, England, United Kingdom
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About me
Data Privacy & Compliance Practitioner
Education
University of Lisbon
2016 - 2017PG Terrorism and Counterterrorism Operations
Ekonomická univerzita v Bratislave
2014 - 2015Erasmus+ International Relations and AffairsUniversity of Lisbon
-Bachelor's degree International Relations and Affairs
Experience
Teleperformance
Oct 2016 - Feb 2019Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies, as well as ensuring their well-being. Customer service representative. Direct communications with clients; Team work; Excellent problem-solving capabilities; Knowledge retention capabilities.
Team Leader
Nov 2017 - Feb 2019CSR and fashion adviser
Oct 2016 - Nov 2017
Your Golf Travel Limited
Apr 2019 - Jul 2019Customer Service Advisor
American Express
Aug 2019 - Oct 2024GDPR Specialist
May 2020 - Oct 2024Travel and Lifestyle Consultant
Aug 2019 - May 2020
The Pensions Regulator
Oct 2024 - nowData Privacy & Compliance Practitioner
Licenses & Certifications
- View certificate
Project Management Foundations: Small Projects
LinkedInAug 2024
- View certificate
Learning Excel 2019
LinkedInJul 2024 - View certificate
Learning Excel 2021
LinkedInJul 2024 - View certificate
Learning Excel: Data Analysis
LinkedInJul 2024
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