Ryan Sherling

Experience

• 

  Indiana University - Kelley School of Business

  Aug 2010 - Sept 2012

  Teaching Assistant
• 

  OGI Eyewear

  Jun 2011 - Aug 2011

  Business Systems Intern
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  UBS

  Jun 2011 - Aug 2011

  Wealth Mangement Intern
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  PRGX

  Sept 2012 - Mar 2014

  Business Analyst

  Business Analyst at Retail Consulting Firm with Fortune 500 client base• Benchmarked and analyzed current payment terms for Fortune 500 client, providing and implementing recommendations to increase cash flow by $30 million• Developed analytical process for large manufacturer to ensure 80% accuracy of vendor master data after data cleanse• Cataloged current donation process for non-profit organization to identify areas for potential compliance issues. Developed and recommended future state process that ensures compliance with all restrictions on donations.• Conducted category research to provide trend analysis and insights for 10 retail categories, resulting in $10 million dollars in savingsTeam Member- PRGX Internal Change Management Task Force• Conducted comprehensive review of survey results leading to development of current state of consulting organization• Identified areas for improvement and developed questions to fill in data gaps• Led focus groups to fill in information gap and gain further understanding of current state• Created short, medium and long term strategies to increase organizational survey results Show less

• 

  CSC

  Apr 2014 - Aug 2015

  Associate Consultant

  Business Analyst – Natural Gas Utility• Assisted in building a portfolio of applications to manage natural gas pipeline assets and maintenance requests• Created design documentation for new system including requirements gathering and building new business processes• Developed test scripts for systems integration testing to test each work request• Built Use Cases to showcase new functionality and assist in training field techniciansBusiness Analyst – Large Regional Bank• Gathered and managed business and functional requirements to implement new CMS• Analyzed current website and new website design documentation to identify scope of project and potential risks associated with development• Designed process workflows to gain stakeholder approval and facilitate publication of content • Developed use cases to showcase functionality of new CMS systemDevelopment and Testing Coordinator - Large Regional Bank• Oversaw a team of 10 developers and 5 testers to build, test and release public facing website• Spearheaded daily meetings with both stakeholders and developers to manage progress• Developed defect remediation process to help facilitate closure within 72 hours Show less

• 

  Rise Interactive

  Aug 2015 - Feb 2017

  • Senior Business Solutions Consultant

    Jul 2016 - Feb 2017

  • Business Solutions Consultant

    Aug 2015 - Jul 2016
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  Accenture

  Mar 2017 - Jun 2021

  • Consulting Manager

    Jun 2019 - Jun 2021

  • Technology Consultant

    Mar 2017 - May 2019
• 

  Stripe

  Jul 2021 - Nov 2022

  Revenue Operations - GTM
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  Truist

  Dec 2022 - now

  Service CRM Lead