Mohammed Salman P

Experience

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  Tech Mahindra

  Jul 2009 - Sept 2010

  Arabic Proofreader for the client GSK

  Mahindra Satyam BPO, Hyderabad from14- July- 2009 to 02-Sep-2010 As a professional with experience working for GlaxoSmithKline, the pharmaceutical giant operating in 70 countries, I bring a wealth of knowledge and expertise to the table. In my role, I was primarily responsible for carrying out proofreading of Arabic language leaflets, cartons, foils, and other materials. With my keen attention to detail and proficiency in Arabic, I was able to ensure that all materials were accurately translated and error-free. Additionally, my experience working with a global leader in the pharmaceutical industry has given me a deep understanding of the importance of quality control and meeting regulatory standards. Whether working independently or as part of a team, I am committed to delivering high-quality results and contributing to the success of the organization.• Worked on Agile software to create discussions, to change status of the work, to approve or reject the artworks etc. Worked on Docu-Proof EPR (Electronic Proof Reading Software). Show less

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  Rapiscan Systems

  Sept 2010 - Mar 2014

  Customer Support Representative Arabic Level: II

  My responsibilities under the current profile:As a Call and Email Support Specialist for Rapiscan Machines in Middle East Countries, I bring a wealth of experience and expertise to the table. In my role, I am responsible for providing exceptional customer support by creating and managing work orders, part orders, and service orders according to customers' requests. I also create Return Material Authorizations and Quotes, transfer calls to Field Service Engineers and Technical Support teams, and work on Microsoft Navision Service Management Module. With my excellent communication skills, attention to detail, and proficiency in customer service, I am committed to providing a high-quality customer experience that exceeds expectations. Whether working independently or as part of a team, I am dedicated to achieving excellence and contributing to the success of the organization. Show less

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  Xerox

  Mar 2014 - Sept 2016

  Financial Associate Analyst (SME-Arabic)

  Working with Xerox Business Services India, From March 2014 to 21st September 2016. I have been primarily involved with the Dubai Business Unit of the client, General Motors. As a financial analyst with extensive experience working with Arabic financial documents and company letters, I bring a wealth of knowledge and expertise to the table. In my current role, I work closely with the onsite team to understand the scope of the contract in order to provide analysis, information, and recommendations that support the team's strategic objectives. I am responsible for validating and verifying Arabic invoices, registration copies, trade licenses, approving payment claims, and processing dealer claims in ODM and Sales Hawk. I also translate financial documents and letters, prepare the Exceeding Matrix Calculation and coverage with payment details, follow up with dealers on invoice and payment-related queries, and update foreign exchange rates on a monthly basis. Additionally, I prepare and update Desk Procedures (DP) for all activities of the migrated process and set up new procedures for time-to-time retail incentive claims. With my excellent communication skills and attention to detail, I am committed to delivering high-quality results and contributing to the success of the organization. Whether working independently or as part of a team, I am dedicated to achieving excellence and exceeding expectations. Show less

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  Indegene

  Mar 2017 - now

  I have significant experience as an Associate Quality Lead our client Pfizer. In this role, I manage the packaging and labeling team for Pfizer's Middle East operations. My responsibilities include ensuring that all packaging and labeling activities meet the highest standards of quality and comply with regulatory requirements. I lead the team by assigning tasks, conducting one-on-one meetings, and approving leaves while monitoring the team's performance. I also make sure that the team follows Pfizer's Standard Operating Procedures and quality compliance requirements. Effective communication with stakeholders and team members is crucial in achieving the best results and exceeding expectations. Whether I'm working independently or as part of a team, I am dedicated to achieving excellence and upholding the highest standards of quality and professionalism in my role. Show less Working with Indegene as Sr. Quality Analyst (Arabic) for the Clint Pfizer Job responsibilities As a skilled professional with experience working with Pfizer, I bring a wealth of knowledge and expertise to the table. Throughout my tenure, I have been responsible for ensuring adherence to Pfizer artwork production standards and Standard Operating Procedures, as well as regulatory and quality compliance requirements. I have also been responsible for ensuring that agreed schedules for artwork production are met, and that data integrity and accuracy are maintained throughout the proof-reading/amendment stages. With my exceptional attention to detail, excellent organizational skills, and commitment to delivering high-quality results, I have consistently exceeded expectations and contributed to the success of the organization. Whether working independently or as part of a team, I am dedicated to achieving excellence and upholding the highest standards of quality and professionalism. Show less

  • Associate Quality Lead

    Jan 2020 - now

  • Sr. Quality Analyst-Arabic (at Pfizer)

    Mar 2017 - Dec 2019