Will Lord

Experience

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  AMRA Ltd

  Jan 2002 - Sept 2004

  Sales Support
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  TMP Worldwide

  Sept 2004 - May 2007

  Client Service Co-ordinator
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  TMP Worldwide UK

  May 2007 - Dec 2009

  Digital Campaign Manager
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  Aia ltd

  Dec 2009 - Jul 2015

  Director, Analytics
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  TMP Worldwide

  Jul 2015 - Sept 2017

  Director, Metrics

  • overseeing a team with over 15 direct reports, ranging from junior entry level to senior and team leader.• servicing over 150 clients, i've been instrumental in developing and maintaining approaches that pioneered data capture tracking from multi touch point, through to application and hire.• responsible for hiring, training and development and work assignments for each level of analyst as well as delivery and resource management across the team• Establishing recruitment based KPI's, benchmarks and measurement strategies • Leading communication and problem-solving initiatives with key stakeholders• Formulate, draft and vet all client contracts to ensure proper information, scope, and implementation.• Engage with key clients as one of several SME’s during sales pitches, client launches and quality escalations. Show less

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  Radancy

  Sept 2017 - now

  Director, Platform Integrations

  A broad remit for the successful set up, delivery and maintenance for multiple products (Programmatic Jobs/Display, Metrics, CRM and Insights and Analytics Platform). • Integrating our products with vendors (Workday, Taleo, ORC, SAP, SuccessFactors, Kenexa, iCIMS etc.• Partnering with Sales and Customer Success to educate clients on our products to encourage sales and seamless and timely integrations. • Building strong relationships with key stakeholders to quickly troubleshoot errors with vendors and internal partners. Show less