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Beth Craft

Beth Craft

Office Cashier

Followers of Beth Craft152 followers
location of Beth CraftShreveport-Bossier City Area

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  • Timeline

  • About me

    CS Enablement Manager at APS Payroll

  • Education

    • Centenary College of Louisiana

      2006 - 2010
      Bachelor of Arts - BA English and French

    • Centenary College of Louisiana

      2010 - 2013
      Master of Arts- Teaching Secondary Education and Teaching

  • Experience

    • Brookshire's Grocery Company

      Sept 2004 - Aug 2010
      Office Cashier

    • Haynesville High School

      Aug 2010 - Jul 2013
      English Teacher

    • Doyline High School

      Aug 2013 - Sept 2014
      English Teacher

    • APS Payroll

      Sept 2014 - now

      -Client outreach based on NPS-Client outreach for key and major accounts-Design and conduct webinars for client education-Train clients in the use of APS software -Create and coordinate training session for internal staff.-Conduct client training sessions.-Create and modify internal and external help information -Coordinate client training sessions. -Manage client trainers Create help center content and training materials to facilitate client learning experiences. This role also morphed into a client trainer position where I coordinated personalized training sessions over our software platform for our clients.

      • CS Enablement Manager

        Oct 2022 - now

      • Integration Specialist

        Jan 2021 - Oct 2022

      • Client Engagement

        Feb 2019 - Jan 2021

      • Corporate Trainer

        Nov 2017 - Feb 2019

      • Client Engagement Leader

        Apr 2016 - Nov 2017

      • Technical Content Specialist

        Sept 2014 - Apr 2016

  • Licenses & Certifications

    • Fundamental Payroll Certification

      American Payroll Association
      Sept 2015