
Cheree Buesing
AGENT SUPPORT REPRESENTATIVE

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About me
Coffee Addict
Education

Capella University
2014 - 2017Masters of Healthcare Administration Health/Health Care Administration/Management
Peru State College
2007 - 2009Bachelors of Science Business Administration
Experience

LINCOLN BENEFIT LIFE INSURANCE COMPANY
Jan 1994 - Jun 2000AGENT SUPPORT REPRESENTATIVEAs part of the mega company Allstate Insurance, Lincoln Benefit Life Insurance Company manages more than $11B in assets and $160B in life policies across the United States.Performed data collection and entry, agent support services, and organizational clerical administration. KEY HIGHLIGHTSDeveloped a document information tracking system that was adapted by all departments throughout the company.Saved Lincoln Life $15K by identifying and resolving miss-filing errors. Quickly promoted from the company's mail processing department to the communications and data collections department because of high-level customer service skills. Show less

ST. ELIZABETH REGIONAL MEDICAL CENTER
Jan 2002 - Jun 2011MASSAGE THERAPY DEPARTMENT HEADA top-100 hospital in the nation founded in 1989, engaging more than 475 physicians, with a nationally-recognized burn center, and one of the top ERs in the US.Promoted twice during the first 24 months from Facilities Services to Respiratory Technician and finally to Head of the post-surgical Massage Therapy Department. Conducted Orthopedic, Spinal, Postpartum, and Medical Oncology patient deep-tissue manipulation, assisted in the Emergency department with the patient ingress process and other administrative tasks.KEY HIGHLIGHTSQuickly promoted twice in 24 months for outstanding performance, transitioning from Facilities Services to Respiratory Technician and finally to heading up the post-surgical massage therapy department. Conducted post-surgical therapy on Orthopedic, Spinal, Postpartum, and Medical Oncology patients, to promote and improve the patient recovery. Provided administrative support for the Emergency Room process, including clerical tasks, patient registration, and nursing assignment communications.Repeatedly recognized by the Director for exemplary performance and tasked to develop a model for team training.Successfully engaged 6 additional healthcare departments to participate in patient improvement through massage therapy.Trained in Effective Supervisory Leadership by the Vice Presidents of the hospital.The ability to schedule massage appointments for patients with surgeons, physical therapy, and nursing staff with a flawless and smooth flow. Show less

Soteria Massage and Bodywork
Jun 2011 - Jan 2017Manager
Madonna Proactive/rehab hospital
Jun 2011 - Jan 2017Soteria Massage and Bodywork Manager/Customer Service Supervisor Madonna ProactiveWork with clinical teams across all systems to facilitate the integration of evidence based complimentary interventions into existing programs and to facilitate the establishment of new integrative programs and services. Responsible for supervision of front desk and play center staff, daily operations and processes. Responsible for oversight, coordination, evaluation, and supervision of massage therapy services, including contracted message therapists, and other integrative health services. Provide direct support and be able to perform all job duties of the front desk and play center staff to ensure processes are consistent, efficient and effective. Responsible to ensure communication throughout the club is accurate and complete for internal and external customers. Utilizes excellent judgment to effectively supervise operations. Ensures compliance with regulations pertinent to services provided. Responsible for financial tracking, monitoring, and analysis of services provided and outcomes. Effectively performs massage commensurate with certification in accordance with state regulation and community standards. Perform massage therapy to ensure customer service needs are met by the facility. Responsible for quality service delivery and internal/external customer relations for the department and Madonna as a whole, including upholding the mission and values for the department and facility. Show less

| Self Employed
Feb 2017 - Feb 2018Co-OwnerKnots Kneaded Massage and Bodywork

The Beauty of LIfe
Mar 2017 - Nov 2021BossbabeBeauty starts from the inside out. This is why I began doing this business because I feel like women need to be reminded that they are beautiful inside and I want them to shine on the outside. But my actual passion is building relationships and friendships that matter! I truly enjoy building other women up to their fullest potential!

Assurity, Lincoln, Nebraska
Feb 2018 - Aug 2018Customer Service Specialist
Genesis Health Clubs
Jan 2019 - Nov 2021Licensed Massage Therapist
HEALER WITHIN FOUNDATION
Oct 2021 - Feb 2023Programs assistant
Juice Plus
Nov 2022 - nowEntrepreneurOnce you try it you will see! Results upon results upon results.

NRECA
Nov 2022 - nowCustomer Service Specialist
Licenses & Certifications

Massage Therapy
Languages
- enEnglish
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