Joyce Osiango

Experience

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  Fivos Travel

  Mar 2007 - Feb 2008

  Front Desk Receptionist

  Was responsible in checking in visitorsManaging the hotel Staff Ensure visitors are satisfied with service at the hotel Online booking for tour and cruise along Greek islands and local sightseeing

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  Athens Protasis

  Apr 2009 - Nov 2009

  Retail Sales Representative

  Doing sales in a jewelry store at a highly populated tourist area of Athens

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  Teleperformance Greece

  Nov 2009 - Dec 2017

  Technical support at a senior levelDealing with Customer recordsFilling complaint, Handling manager Request calls, Doing sales for apple products when neededPromotion of apple service Ensure customer satisfactionProviding enriching information to Tenure customer.Providing Technical know how to new customers.

  • Senior IOS advisor

    May 2012 - Dec 2017

  • Technical Support Analyst

    Nov 2009 - Dec 2012
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  Lenovo

  Feb 2017 - Jan 2018

  Technical Specialist
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  Philips

  Jan 2018 - Oct 2019

  Philips Consumer care

  Working as a consumer care handling customer request on lifestyle products. Doing after sales and arranging service

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  Teleperformance Greece

  Mar 2019 - Oct 2019

  Philips Complaints Manager

  Handle end customers complaints, and coming to an end agreement.

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  Dropbox

  Nov 2019 - Oct 2021

  B2B customer service

  B2B customer care.

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  PTC

  Oct 2021 - May 2022

  Business Development Representative

  We don’t just imagine a better world, we help to create it.Our technology helps industrial companies to create value for themselves, their customers, and the world. From hospital equipment with increased uptime and a spacesuit that is just as durable at half the weight, to more sustainable buildings and more efficient manufacturing—each improvement our technology helps to create, makes our world a better place.Through a combination of our Augmented Reality, Industrial IoT, PLM and CAD solutions, PTC technology has helped our customers achieve some impressive results.Link: https://www.ptc.com/ Show less

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  Pure Storage

  May 2022 - May 2023

  Commercial Business Development Representative

  - B2B sales, Cold Calls, and Cold emails to initiate and introduce Pure storage to businesses within the UK and Ireland regions. - Lead generation, mapping, and Prospecting. -Pure Storage is transforming the storage industry, using technology to create immeasurable value in the long run.A fully integrated storage platform that offers a modern data experience that focuses on fast and future-ready infrastructures so that our clients can create tomorrow's next big idea.Pure not only changes the way in which storage space transacts but also the behaviors behind its purpose.As the use of the platform grows decisions will become increasingly data-driven, returning greater value for any business, particularly in the enterprise sector. Show less