Emanuel Alonso

Experience

• 

  Henkel

  Dec 2018 - Dec 2022

  Led EU-scale projects alongside my accounts receivable duties, achieving a significant time-saving of 90 hours per month for the department.Streamlined team operations by overseeing daily activities and facilitating brainstorming sessions to enhance and harmonize processes.Ensured KPI adherence by supporting escalation topics and providing timely follow-ups with business partners.Collaborated with the Customer Claims and Disputes team to improve the release of credit notes related to price and quantity discrepancies. Show less Managed a diverse portfolio of over 500 clients across Portugal and Spain, efficiently handling payment queries, G/L reconciliations, and account statements.Enhanced communication channels by proactively engaging with internal stakeholders and customers via phone, email, and customer portal, ensuring seamless interactions and prompt issue resolution.Invested in professional growth by completing Lean Six Sigma training, mastering VBA and SAP Scripting, and spearheading projects using the DMAIC methodology to drive process improvements. Show less

  • Expert Process Improvement OTC

    Jan 2022 - Dec 2022

  • Project Coordinator OTC

    Jun 2020 - Dec 2021

  • Senior Accounts Receivable Specialist

    Dec 2018 - May 2020
• 

  PwC Ireland

  Jan 2023 - now

  HR Data Analyst

  Utilized PowerBI for data visualization, transforming complex business issues into actionable insights, driving strategic decision-making from concept to execution.Employed Alteryx for data transformation, ensuring seamless data integration and manipulation to support comprehensive analysis and reporting.Collaborated effectively with cross-functional teams, leveraging digital tools to share insights and provide constructive feedback, enhancing overall team performance.Ensured data integrity by responsibly handling, manipulating, and analyzing information, adhering to risk management and compliance procedures.Demonstrated commitment to professional growth by staying updated with industry developments Show less