Grant Pogan

Experience

• 

  Sam's Club

  Mar 2005 - Aug 2015

  Assistant Manager

  - manage a team of 15-20 associates on a daily basis- review monthly P and L report - conduct yearly reviews for associates- hiring and training of new and existing associates- continuous role-playing exercises with associates to ensure the best possible customer service - strategic merchandising

• 

  Citizens Bank

  Aug 2015 - Aug 2018

  Supports new and existing customers by identifying their spending, saving, borrowing and planning financial needs. Having expert level knowledge of bank products and solutions and are highly skilled in communicating the value proposition of appropriate offerings to our customers. Relationship Bankers work collaboratively with branch partners, including Wealth partners to seamlessly refer and meet the needs of our customers. - manage clients' accounts to ensure they are in the best possible products for their needs- problem resolution - loan specialist

  • Officer, Retail Branch Manager

    Jun 2018 - Aug 2018

  • Assistant Branch Manager

    Dec 2017 - Aug 2018

  • Relationship Banker

    Mar 2017 - Aug 2018

  • Personal Banker

    Aug 2015 - Aug 2018
• 

  Huntington National Bank

  Aug 2018 - Oct 2020

  Branch Manager, Assistant Vice President
• 

  Bank of America

  Oct 2020 - now

  • Vice President, Financial Center Manager

    Jan 2024 - now

  • Assistant Vice President, Financial Center Manager

    Oct 2020 - now