Chantal D. Barkley

Experience

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  Ashley Stewart, Inc.

  Sept 2007 - Jul 2009

  Assistant Manager

  Responsible for the development of action plans that drive sales based on the strategies developed. Accountable for maximizing sales and profits within their store. Accountable for sales training, merchandizing, inventory control, and store maintenance within their store. Responsible for sales training and conducting yearly evaluation through annual performance appraisal process. Responsible for making recommendations regarding salary, promotional and merit increases. • Co-lead store to achieve 106% of sales goals for Q4.• Representing best performance in 2008 within south region.• Directed 12 employees under direct supervision to achieve company’s best 110% sales objective. Show less

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  Dollar Thrifty Automotive Group

  Feb 2010 - Sept 2010

  Rental Agent

  Responsible for greeting customers, processing rentals, and selling optional services. Answered and received telephone calls, resolved overdue rentals. Responded to customer questions, and complaints. Serviced vehicles for customer rentals and communicated with shuttle drivers for customer pick-ups. • Beat prior year’s sales by at least 20% for every month during tenure.• Held the highest customer service score within the Atlanta area for four consecutive months.• Raised the customer service score by 15% by initiating a customer callback to better obtain feedback. Show less

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  Verizon Wireless World

  Sept 2010 - Jun 2013

  Senior Sales Representative

  Provides exceptional customer service to individuals visiting the Verizon Wireless store, including greeting customers and assessing their needs. Ensure that all appropriate documentation and data entry are completed. Assist in the administrative functions of the store, including cash management and asset protection of store inventory. • Recognized as "#1 Most Balanced Sales Rep" (out of 60 reps in division) in September, October, November, and December 2011. Ranking was based on accuracy, customer service, sales duration of calls and availability.• Helped company attain the highest customer service ratings (as determined by external auditors) -- earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness.• Contributed to an 8% sales increase in 2011 by improving lead-generation and sales-tracking techniques. Show less

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  WellCare Health Plans

  Jun 2013 - Sept 2019

  Senior Benefits Specialist
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  Anthem, Inc.

  Sept 2019 - Feb 2022

  Field Sales Account Manager
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  Sonder Health Plans

  May 2022 - now

  Sr. Sales and Marketing Manager