Ahmed Kotb

Experience

• 

  B.TECH

  Mar 2017 - now

  • B2B account manager

    Sept 2021 - now

  • order management supervisor

    Feb 2020 - Dec 2021

  • online complaints supervisor

    Sept 2018 - Feb 2020

  • complaint Resolution specialist

    Mar 2017 - Sept 2018
• 

  Deel - ديل

  Sept 2022 - now

  E-commerce senior Account Manager

  Regional Operations Management: Oversee e-commerce operations within the assigned region, ensuring sales and revenue targets are met.Sales Strategy Development: Develop and implement strategies to boost online sales in alignment with company objectives.Performance Analysis: Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and ensure goal achievement.Team Management: Lead and guide regional e-commerce teams, providing training and support to maintain high performance.Customer Experience Enhancement: Work on improving the user experience on digital platforms, ensuring ease of use and customer satisfaction.Cross-functional Coordination: Collaborate with marketing, sales, and IT teams to ensure alignment and effective execution of e-commerce strategies. Show less