Saja El-Sayed, MBA- Healthcare Administration

Experience

• 

  Stevenson Memorial Hospital

  Jan 2015 - Jan 2016

  Med-Surgery Intern

  • Organized filings and binders for patients• Assisted in patients’ discharge paperwork• Maintained a clean and welcoming environment to patients at the hospital• Assisted nurses and doctors in daily practices including supplies inventory• Communicated with patients and family to help ease their pains through emotional support• Prepares and complies records on the Emergency Room. • Orders various supplies for the department. • Chart preparation for patients on a daily basis• Assisted nursing staff for duties involving indirect patient care. Show less

• 

  UPS

  Sept 2019 - Jan 2020

  Human Resources Supervisor

  Administered and communicated HR policies, procedures and programs• Facilitated presentations and training programs• Supported HR office and operation• Conducted investigations and research• Accountable for ensuring hiring process aligns with company objectives.• Partnered with managers determining department talent requirements• Managed and monitored recruitment and onboarding process ensuring right fit between candidate, culture and company• Addressed employee and labour relations issues investigating, documenting and counselling employees resolving complaints, delivering warnings and disciplining employees.• Improved work environment by organizing sensitivity and diversity training Show less

• 

  West Anaheim Medical Center

  Feb 2020 - Jun 2021

  Performance Improvement Coordinator

  • responsible for assisting in the coordination, integration, and implementation of the organization wide performance improvement activities to ensure compliance with company policies and state/federal regulatory and accreditation standards• Reviews Charts• Data abstraction for CMS Core measures and other quality outcome studies• Gives staff education regarding core measures and updates regarding new and enhanced indicators• Works closely on multiple projects with Corporate office• Facilitates presentations to health care professionals. Show less

• 

  Michael Garron Hospital

  Dec 2021 - now

  Quality and Process Improvement Resource Lead, Support Services

  - I work in partnership with department leadership and front line staff, providing relevant data analysis, project management and logistical support.- I am responsible for leading quality review programs utilizing data and workflow studies to effectively assess departmental processes, make recommendations, implement changes and assess to ensure seamless, safe, timely, and consistent quality services to hospital customers.- Facilitates effective and efficient staff work flows in the provision of services to the hospital ultimately supporting patient care while ensuring wise use of resources. Show less

• 

  Georgian College

  Aug 2022 - now

  Health Administration Course Instructor