Sergio Tornello

Experience

• 

  CCPL

  Jun 2006 - Jul 2006

  Trainee

  Administrative OfficeData Center

• 

  In. Cam. Fabbrica Barattoli S.p.A.

  Jun 2009 - Sept 2009

  Seasonal Worker

  Control of can-making production line

• 

  Lovemark srl

  May 2010 - Jul 2010

  Trainee

  Marketing consultants assistant

• 

  Ricci Casa

  Sept 2010 - Jun 2012

  Interior Designer

  Customer service, design and supplier relationship management

• 

  Betsson

  Jun 2012 - Sept 2012

  Italian Customer Support Agent

  Handling English and Italian speaking customers' enquiries through chat, email, phone

• 

  Ardagh Group

  Oct 2012 - Mar 2015

  International Management Trainee

  Project Management in various plants across Europe and across different functions as Project Lead

• 

  Ardagh Group

  May 2015 - Oct 2016

  Junior Project Manager Supply Chain

  At Europe-wide level:▪ Management of slow moving stock reporting and depletion▪ Management of liable stock reporting and depletion▪ ABC analysis per customer and per product; managing the depletion of non-profitable portfolio for finished goods and raw materials▪ Forecast Accuracy stock vs. sales▪ Days Inventory Outstanding▪ S&OP for certain product ranges

• 

  Hewlett Packard Enterprise

  Nov 2016 - now

  Trusted partner to the VP of Digital Transformation and member of his staff acting as liaison, honest broker and influencer to ensure the L2 reporting team is focused on key decision-making, operates as a high-performing team, and executes on the company's highest priorities. Management of the governance structure to prioritize the VP agenda and maximize time. Assist and advise on budget and headcount topics. Orchestrate alignment across all directors to ensure major initiatives and annual planning cycles are successfully implemented. Oversee VP engagements across the customer, partner and counterpart ecosystem. Resolve issues, make time-bound decisions, and advise and counsel his leadership teams. Show less Supply Chain go-to lead for my assigned geography.Driving Supply Chain action needed on specific projects for my geo, e.g. $1m+ customer purchases.Interlocking with other departments, especially Sales Operations, depending on the specific need. Interlocking with other geos and align with WW practices.Helping to define and run business management systems, operational metrics, SLAs, reporting, operational reviews, team meetings.Facilitating the quarterly revenue assessment activities with Finance and Sales Operations. Show less Supply Chain role.Acting as a link between Sales and Supply Chain, the major responsibility is to improve the operational supply chain performance of the most critical customers (mainly telco customers) within EMEA. Doing this through: - Management of Top Accounts;- Proactive avoidance of late deliveries;- Operational relationship management (Supply Chain);- Weekly review meetings with Account teams;- Weekly Supply Chain performance reporting;- Process simplification and improvement through Root Cause Analysis * Since 06/2017: took over the governance and the reporting of my team;* Since 11/2017: started training and coaching new team members. Show less

  • Chief of Staff to VP of Digital Transformation & Analytics

    May 2023 - now

  • EMEA Fulfillment Operations Geo Lead

    Feb 2021 - Apr 2023

  • Partner Account Operations Manager

    Nov 2019 - Jan 2021

  • Southern Europe Deal Manager

    Jan 2019 - Oct 2019

  • EMEA Supply Chain SLA Account Manager

    Nov 2016 - Dec 2018