
Johan Botha
Restaurant Manager

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About me
Strategic Thinker | Operations Expert | Process Optimizer | Results-Driven Professional
Education

South West Gauteng
2005 - 2007Higher National Diploma Management N6• Management N6• Communication and Human relation N6• Entrepreneurship N5

SETA
2018 - 2018Higher National Diploma Project Management NQF5Project Management tools and techniques Monitoring and evaluation for project management

Daymon in house
2011 - 2018Retailing and Retail Operations* Conceptual Selling • Managing other• Motivating staff • Business communication skills • Strategic selling • Negotiation • Presentation skills • Communication Skills and office etiquette • Private label and marketing 101 training • Retail development programme • Recruitment and Selection of staff• Disicipline and dismissals under the LRA • Initiator / Chairperson training

Miller Heiman Group
2014 - 2014Certificate Account Management ( LAMP)Large Account management process (LAMP) Strategic planning for protecting and Growing key accounts

South West Gauteng
2004 - 2007Higher National Diploma Hotel, Motel, and Restaurant Management N6• Sanitation N4, N5, N6• Catering N4, N5, N6• Nutrition and menu planning N4, N5, N6• Food and Beverage service N5
Experience

Mugg & Bean
Oct 2007 - Nov 2008Restaurant ManagerResponsible for overseeing the daily operations of a restaurant, including hiring and training restaurant staff following company policies, speaking with diners to address concerns or solve problems also creating work schedules for restaurant staff. Maintaining safety and food quality standards (HACCP) I was responsible for all facets of front-of-the house operations dedicated to the guest experience, thoughtful leadership, and overall restaurant performance. I worked side by side with the front-of-the house team by leading and inspiring them to exceed our guest’s expectations at every opportunity. This was achieved by providing exceptional service that is authentic, genuine, warm and welcoming. Show less
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Col'Cacchio (Pty) Ltd
Nov 2008 - Nov 2009Restaurant ManagerI was responsible for all facets of front-of-the house operations dedicated to the guest experience, thoughtful leadership, and overall restaurant performance. I worked side by side with the front-of-the house team by leading and inspiring them to exceed our guest’s expectations at every opportunity. This was achieved by providing exceptional service that is authentic, genuine, warm and welcoming.My responsibilities included overseeing the daily operations, including hiring and training restaurant staff following company policies, creating work schedules for restaurant staff, stock take. Weekly and Monthly performance reports and maintaining safety and food quality standards (HACCP). Show less

Fournos Bakery Group
Dec 2009 - Jul 2010General ManagerResponsible for overseeing the daily operations of the bakery, including hiring and training restaurant staff following company policies, creating work schedules for restaurant staff. Maintaining safety and food quality standards (HACCP), Stock ordering and other supplies while staying within budget.Furthermore I was responsible for all facets of front-of-the house café operations dedicated to the guest experience, thoughtful leadership, and overall restaurant performance. I worked side by side with the front-of-the house team by leading and inspiring them to exceed our guest’s expectations at every opportunity. This was achieved by providing exceptional service that is authentic, genuine, warm and welcoming. Show less

Daymon
Aug 2010 - Aug 2019I was accountable for all technology-driven processes that supported the overall management of the operations side of the business. This included providing value-added services and continuously evaluating the business to identify efficiencies and ensure the achievement of corporate objectives. I successfully managed talent development and talent management initiatives, overseeing reporting processes, facilitating effective communication across teams, and project managing new or trial projects. Additionally, I was responsible for overseeing the implementation and management of the Kronos biometric timekeeping system and sales management efforts. By leveraging my skills in these areas and utilizing the latest tools and technologies, I optimized operational performance, enhanced visibility into business operations, and contributed to the overall success of the organization. Show less As a Regional Sales Manager for Daymon, I am responsible for driving sales growth and brand penetration for our clients' products in the Gauteng region. My primary focus is to increase our clients' share of sales and profitability by exceeding sales targets and achieving merchandising objectives.Key Responsibilities:Talent Development: Lead, manage, and motivate a team of 8 Sales Representatives, providing coaching and guidance to develop their skills and capabilities.Financials and Budget Management: Monitor and manage regional sales budgets, ensuring financial goals are met and expenses are controlled effectively.Sales Management: Implement sales strategies and initiatives to drive sales growth, analyze sales data, and provide insights to improve sales performance.Internal and External Communication: Collaborate with cross-functional teams, including marketing and operations, to ensure effective communication and coordination for achieving sales objectives.Relationship Building: Cultivate and maintain strong relationships with internal and external customers, including clients and key stakeholders, to foster loyalty and maximize sales opportunities.Promotional Management: Develop and execute promotional plans to drive brand awareness and increase sales, working closely with clients to align with their marketing strategies.Kronos Management: Oversee and manage the Kronos system for sales team scheduling, ensuring optimal coverage and productivity.Instore Execution: Ensure merchandising standards are met, and in-store execution is executed effectively to enhance brand visibility and drive sales. Show less Ensure monthly sales targets are achieved by means of Sales and marketing of selected products with regular store visits, stock management, customer service and presenting product range to client. Establish and maintain business relationships with customers.Resolves customer complaints by investigating problems, developing solutions, and ensuring customer satisfaction.Lead, motivate, direct, and develop merchandising employees through regular assessment. Ensure product representation, planogram compliance and promotional executionWeekly and monthly reporting. Show less
Retail Operations Manager
Jan 2015 - Aug 2019Regional Sales Manager
Aug 2011 - Dec 2014Sales Representative
Aug 2010 - Jul 2011

Eco-Soap Bank
Sept 2021 - nowAs the Hub Director for Cambodia at Eco-Soap Bank, I am responsible for leading and managing all aspects of our operations in the country, with a focus on strategic planning, operational oversight, team leadership, stakeholder management, budgeting and financial management, and monitoring and evaluation. With a strong commitment to our organization's humanitarian and environmental goals, I work closely with our local partners, soap factory personnel, and team members across Cambodia to ensure the success of our mission of empowering economically disadvantaged women to recycle, manufacture, and redistribute soap. Show less
Global Production and Safety Director
Feb 2024 - nowDirector: EcoSoap Bank Cambodia
Sept 2021 - now
Licenses & Certifications
- View certificate

Project Management: Solving Common Project Problems
Lynda.comDec 2017 - View certificate

Customer Service: Creating Customer Value
Lynda.comDec 2017 - View certificate

Influencing Others
Lynda.comDec 2017 - View certificate

Designing a Presentation
Lynda.comDec 2017 - View certificate

Time Management Fundamentals
Lynda.comDec 2017 - View certificate

Solving Business Problems
Lynda.comDec 2017 - View certificate

Business Innovation Foundations
Lynda.comDec 2017 - View certificate

Building Business Relationships
Lynda.comDec 2017 - View certificate

Communicating with Confidence
Lynda.comDec 2017 - View certificate

Job Skills: Supply Chain and Operations
LinkedInJul 2021 - View certificate

Finance for Non-Financial Managers
Lynda.comDec 2017
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