Guilherme N.

Experience

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  Prati-Donaduzzi Medicamentos Genéricos

  May 2012 - Apr 2013

  Trainee no Departamento de Controle de Qualidade
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  INDUSLAB - Com. de Prod. para Laboratório LTDA

  Apr 2013 - Jun 2017

  Vendedor Técnico Externo

  Field Technical Sales Representative Analytical Instrumentation (Instruments, consumables, and reagents for liquid chromatography, gas chromatography, mass spectrometry, UV-VIS spectroscopy) and Life Science (Instruments, reagents, and consumables for molecular biology, cell biology, clinical analysis, microbiology, microscopy, genetics, and diagnostics)Responsibilities:- Worked as a field technical sales representative, responsible for serving clients (public and private universities, service laboratories, industries, and individual clients) in the state of Paraná;- Managed the customer portfolio in the assigned region (maintenance, reactivation, and prospecting) using CRM software (Agendor);- Conducted technical visits, identified client needs and transformed them into high value-added solutions, while building long-term relationships;- Developed customized solutions based on the product portfolio to achieve a high level of customer satisfaction;- Easily communicated with audiences from diverse fields, cultures, and hierarchical levels;- Closely followed up on sales opportunities with each client, developing trust-based relationships to maximize sales in each region;- Participated in trade shows, conferences, and events to prospect new clients and promote the company's products;- Provided Scientific Technical Support, working in collaboration with the Inside Sales team, Bidding Department, and Purchasing Department;- Delivered technical training and transferred technical knowledge from represented brands to the Inside Sales team, aiming to support the creation of compelling value propositions for clients. Show less

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  Veolia Water Technologies LATAM

  Apr 2018 - Mar 2021

  Supervisor de Vendas - ELGA LabWater

  ELGA LabWater, headquartered in High Wycombe, England, and part of the VEOLIA Group, is a global specialist in technological solutions for water treatment, purification, and ultrapurification.Key responsibilities:- Direct reporting to the National Division Manager;- Supervision and management of the entire sales process in the region;- Responsible for the states of Rio Grande do Sul, Santa Catarina, Paraná, and the countryside of São Paulo;- Support to the internal sales team;- Client visits and management of the customer portfolio;- Customer retention and continuous update of the existing client base;- Preparation and negotiation of technical and commercial proposals;- Monitoring of the business line's revenue;- Approval of marketing materials;- Reporting results to the National Division Manager. Show less

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  Merck Group

  Apr 2021 - now

  Field Sales Specialist - Lab Water Solutions

  Deliver high-level customer service in strategic regions (in 2024: Rio de Janeiro, Espírito Santo, Minas Gerais, Rio Grande do Sul, and the Central-West), with a focus on key accounts.Increase market share in Brazil by contributing to the accelerated and sustainable growth of water purification systems used in quality control and research across various sectors, such as pharmaceuticals, food and beverage, universities, and industries, among others.Identify new opportunities and applications based on market trend insights, fully leveraging the features and benefits of the products and services available in the portfolio.Ensure excellence in customer and partner service by understanding their organizations, key contacts, processes, and products, thereby delivering strong value propositions and ensuring complete satisfaction from pre-sales to post-sales. Show less