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Deya Kung

Deya Kung

Part-time Administrative Assistant

Followers of Deya Kung209 followers
location of Deya KungNorth York, Ontario, Canada

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  • Timeline

  • About me

    Customer Service | Marketing Research and Analytics | Project Management | Engineer |

  • Education

    • Centennial College

      2022 - 2022
      Postgraduate Diploma Marketing Research & Analytics

      Marketing Research and Analytics program equipped students for hands-on learning covers areas such as questionnaire design, data manipulation, quality control, statistical output and program development. It combines marketing research principles and skills with cutting edge "big data" analytics techniques to equip you with the training required to deliver insights and strategies to help organisations make smarter and more impactful business decisions.

    • City University of Hong Kong

      2012 - 2017
      Bachelor of Engineering - BE Material Engineering

  • Experience

    • Hong Kong Institute of Marketing

      Jan 2013 - Aug 2013
      Part-time Administrative Assistant

      • To provide general customer services through telephone conversations• To maintain and update the database records.• To finish general administrative duties offered by senior

    • GMS (Asia) Pacific

      Nov 2015 - Sept 2017
      Part-time Administration Assistant

      • Demonstrated customer service by handling customer enquiry and resolving service-related problems • Created customer accounts and maintained Database• Performed administrative support for multiple supervisors

    • Otis Elevator Co.

      Sept 2017 - Jan 2022

      Facilitated for 38 minor & 29 Major modernisation projects , including Hong Kong Disneyland, with technical drawings, material ordering, budget control and technical support.

      • Engineer - MOD Support

        Jun 2020 - Jan 2022

      • Assistant Engineer - MOD Support

        Sept 2017 - Jun 2020

    • American Express

      Jan 2023 - now
      Travel and Lifestyle Consultant

      Provide premium customer service through telephone conversation and Emails , Handling Customer Enquiry and fulfil request with premium customer manner. Provide best travel and lodging recommendation under customer requirement.

  • Licenses & Certifications

    • Google Analytics Individual Qualification

      Google analytics
      Aug 2022
      View certificate certificate

    • IELTS Academic 7.0

      IELTS Official
      Jul 2021

    • Rock Your LinkedIn Profile

      LinkedIn
      Mar 2022
      View certificate certificate

    • Verified International Academic Qualifications

      World Education Services
      Mar 2021
      View certificate certificate