Matt Hostetler

Experience

• 

  Central Indiana Orthopedics

  Apr 2006 - Jan 2007

  Information Systems Technician

  Worked as a team with the IT staff to resolve any networking, hardware, software, general help desk issues and/or projects to keep the workflow of the orthopedic center fluent.Helpdesk for over 160 employeesDaily network maintenanceComputer systems setup/repair Off-site computer setup/repair for transcriptionists

• 

  Venia Innovations, LLC

  Apr 2007 - Aug 2007

  Director of Workflow Processes

  Software company that created web based solutions for the Independent Medical Examination process.Planning and implementation of internal operations of the software companyDeveloped automated data transfer systemAccount creation and maintenance for physicians and TPA’sBeta tester, reported to the lead programmer

• 

  Midwestern IT

  Aug 2007 - Jan 2020

  Owner/Operator

  IT services provider.

• 

  Apparatus

  Jun 2010 - Mar 2012

  Apparatus' Service Desk was responsible for serving as the front line technical point of contact for all clients under the Application, Infrastructure, and Workplace Services teams. Our main goals included ensuring service requests are properly directed to their correct teams and resolved within our resolution goals. While successfully completeing the above, we strived to maintain top level CRM with all of our clients.PRESENT RESPONSIBILITIES Primary responsibility were to serve as primary technical resource for the Service Desk team for all Managed Services (MS) clients. Secondary responsibilities included: infrastructure support for all MS clients; collaboration with other internal technical teams to collect important information necessary to provide the highest level of support possible; part of 24/7 on-call rotation for all MS clients; trained new hires on internal LOB applications as well as explain MS client infrastructure configurations; generated reports for monthly MS client meetings. Show less

  • Technical Lead

    Nov 2010 - Mar 2012

  • System Analyst in Workplace Services

    Jun 2010 - Nov 2010
• 

  Collegiate Publishing Company

  May 2012 - May 2014

  IT Services Manager

  Responsibilities included the current and future state of the company's data and telecommunications infrastructure. Managed a team of 3 highly-skilled System Analysts, we supported a 200+ user base including in-house and remote users. My primary responsibility was to ensure that each member of my team members have the tools necessary to fulfill their responsibilities as well as the planning and implementation of the company's technological infrastructure.

• 

  Merchants Bank of Indiana

  Jun 2014 - Apr 2017

  Vice President - Information Technology

  Head of the Information Technology department for over $8B in assets over four companiesManage department responsible for IT and telecommunications supportCreated and maintained departmental processes and procedures for all companiesMaintained annual audit schedule; met with DFI/FDIC annually to review remediated findingsManage vendors partnered with the business

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  Medically Home

  Jan 2017 - Oct 2019

  Multiple hats (Technology Infrastructure & Manager, Client Success - Indiana)
• 

  Ultimate Technologies Group

  Jan 2020 - Oct 2020

  VP of IT Services
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  Align Strategic Consultants

  Oct 2020 - now

  Owner

  We're a solutions provider for our healthcare partners. We specialize in supporting via practice administration, business intelligence, data analytics, strategy, EHR deployment/conversions, and so much more. If your healthcare business is looking for creative and innovative ways to compete, we're ready to talk.