Charbel Edward Assaf

Charbel Edward Assaf

IT Help desk

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location of Charbel Edward AssafLebanon

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  • Timeline

  • About me

    General Manager at 88medias

  • Education

    • Shaw academy

      2014 - 2015
      Online Certification Marketing

      Digital Marketing

    • Holy Spirit University of Kaslik - USEK

      2004 - 2009
      Engineer's Degree Telecommunication Engineer Dean's list

      Final project subject: Improving Fiber Optics Communication

  • Experience

    • Holy Spirit University of Kaslik (USEK)

      Dec 2005 - Jun 2009
      IT Help desk

      Provide IT maintenance in the Business Faculty.Provide on-call IT helpdesk.Main achievement: Global Backup Solutions.

    • Antaki Group

      May 2009 - Nov 2009
      Assistant IT Manager

      * Responsible for Help Desk support* Administration of the company servers and network

    • Alfa Telecommunications

      Nov 2009 - Mar 2022

      • Lead many task forces within the Optimization team contributed in a 25% improvement of Network Quality of service.• Prepared & launched MM Dollars RFIs/RFQs/RFPs regarding Radio tools & Network Audit projects starting from negotiation with the suppliers until setting up the technical assessments• Launching and supervising trials & proof of concepts of Radio engineering tools• Lead the acceptance of the 3G roll-out with Ericsson (1000 sites) by setting up procedures and processes for acceptances (PAC and FAC)• Coordinating with 3rd party vendors as technical Manager in many out-sourced optimization & audit projects on the network Show less • Deployed multiple radio processing platforms since project initiation and configuration until commissioning and acceptance.• Leading the network optimization and parameter tuning tasks• Assisted the contact with the Handset suppliers for LTE licensing• Resolve high level problems on the network and perform BSC/RNC dimensioning and swapping/rehoming.• Selected to represent Alfa Telecom in many exhibitions, TV shows, product launching, marketing campaigns and university lectures• Acted as Project Manager for LTE deployment and roll-out of eNBs from 2012 till 2014 Show less • Monitoring 2G/3G/LTE KPIs and investigate any degradation affecting the user perception• Recommend parametric/redesign changes for improvement• Optimize multi-carrier (3G 3 carriers) multi-technology (2G-3G-LTE) neighboring parameters (HO and reselection)• Identify cause of Dropped Calls, Access Failure and Low Quality of service• Identify interference and Pilot Pollution and provide recommendations• Recommend actions for worst cell analysis for each KPI• Optimize Accessibility, Retainability and Quality Key performance indicators• Study 2G/3G rehoming plans to swap sites between BSCs/RNCs/MSCs• Detect hardware defects and escalate any degradation• Analyze 2G/3G drive test data by digging into call flow and L3 messaging• Understand GSM/UMTS/LTE counters/statistics, timers and parameters of NSN/Ericsson• Resolves 2G/3G/LTE parameter discrepancies and perform consistency checks• Issued reports related to benchmarking activities performed by Qvoice/SwissQual/Nemo related to speech quality and MOS values.• Develop automated tools to accelerate the KPI generation and degradation detection.• Acquire deep knowledge of multi-vendor optimization approaches Ericsson and NSN through direct interaction with various optimization teams in different projects.• Responsible for tools maintenance - Communication with the support and submitting Service Requests Show less

      • RAN Optimization Supervisor

        Jun 2018 - Mar 2022
      • Regional Radio Optimization Head of Sub-Unit

        Nov 2012 - Jun 2018
      • RAN Optimization Engineer

        Nov 2009 - Nov 2012
    • 88medias

      Jan 2016 - now
      Managing Director

      Co-founder & managing director of 88medias, a leading firm in web design and development and specialized in online e-commerce solutions in addition to mobile app development & digital marketing services.- Project Management and Team lead- Managing development and testing schedules and plans with team members- Monitoring testing and validation activities- Providing necessary guidance/assistance for team members to insure proper completion of duty as per set deadlines- Coordinating with different teams to solve issues reported by clients- Monitoring resource level and conduct recruitment as required- Motivating the teams and working on building efficient team and team members- Meeting clients, and gathering requirements- Analyzing business requirements and technical aspects- Prepare and respond to RFPs, RFQs, RFIs - Managing the development process and handling the communication between Clients, Design and Development Departments Show less

  • Licenses & Certifications

    • Ericsson 3G WCDMA Performance Mgt & Optimization

      Ericsson
      May 2011
    • NSN LTE Optimization principles

      Nokia Networks
      Mar 2013
    • ActixOne administrator

      Actix
      Jun 2012
    • Quantative methods for statistical analysis

      Harvard Business School
      Jul 2011
    • Risk Management

      CMCS - Collaboration Management & Control Solutions
      May 2013
    • Problem Solving and decision making

      Starmanship & Associates
      Sept 2012
    • Project Management Professional Training and Certification

      CMCS - Collaboration Management & Control Solutions
      Aug 2011
    • Ericsson LTE principles

      Ericsson
      Feb 2013
    • TEMS product expert

      Ascom
      Jun 2013
    • Swissqual product expert

      SwissQual AG
      Jun 2012