Daniel Bitencourt

Experience

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  Calnet Administradores Associados

  Jan 2000 - Dec 2003

  Support | ISP | Broadband

  ✅ ISP customer support. ✅ Software installation, training and support.

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  Direct Channel

  Jan 2004 - Dec 2006

  Analysis and development of WEB systems

  ✅ CRM development for city hall of Brazilian states.✅ Development of a Customer Interaction Tool with E-mail.✅ Analysis of systems development for the Web.

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  Igoo Tecnologia Da Informação

  Jan 2007 - Aug 2008

  Web System Analyst | Managing partner

  ✅ Development of WEB portals, CRM and applications.

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  UNINTER Centro Universitário Internacional

  Sept 2008 - now

  ✅ Development and automation of Dashboards, Reports and KPIs with accounting, budget, financial, marketing and academic indicators providing an objective and clear view of the company's performance and its goals.✅ Development of a management accounting dashboard to monitor the organization's IFRS with vertical and horizontal analysis, the entire process of extracting ERP data, data modeling and information presentation using Microsoft Power BI.✅ Development of an accounting tax dashboard to monitor monthly, gross and net revenues, providing a monthly and YTD view, horizontal and vertical analysis, analysis of the representativeness of revenue deductions, segmented by the organization's areas of activity and finally presenting a forecast of future monthly income.✅ Development of dashboards for viewing student indicators contemplating freshmen, graduates, academic assets, financial assets and dropout.✅ Development of financial reports and dashboards containing default, provision for bad debts, audits, price tables, negatives, cash and others.✅ Development of reports to monitor the organization's Budget (Capex and Opex).✅ Project coordination and implementation of Data Warehouse "on-premise" using Microsoft SQL Server for Business Intelligence.✅ Identification and mapping of data sources to meet the information and indicators needs requested by business leaders.✅ Analysis and modeling of the data identified in the mapping of sources of origin to meet the requirements raised.✅ Development and automation of ETL processes (extraction, transformation and storage) of data with the identification of their origins using Microsoft Integration Services (SSIS).✅ Development and maintenance of dimensional and tabular cubes using the Microsoft Analysis Services (SSAS) tool. Show less ✅ Development, programming, maintenance and implementation of business support systems with an emphasis on financial, accounting, budget and customer relationship routines.✅ Mapping and documenting internal process requirements with key business users.✅ Training and support for company systems.✅ Engagement in teamwork to align goals with a focus on project success.✅ Constant search for creativity in the processes carried out to add value to the product, which brought some innovations to the allocated sector. Show less

  • Management Information Coordinator | BI Coordinator | Business Intelligence Analyst

    Jan 2015 - now

  • Systems Analyst | Business Analyst | Process Mapping

    May 2011 - Dec 2014

  • Programmer | Data Analyst | Database Developer

    Sept 2008 - Apr 2011