Brian Koehler

Experience

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  Executive Edge, Inc.

  May 2004 - Aug 2019

  Professional Associate

  • Free-lance logistical coordination, staff training, and event management • Lead a team of 50 logistical staff for an annual conference for a global accounting firm. • Design and facilitate corporate training and development events. • Create and market adventure-based educational programming. • Complete construction of a 3-sided, 40ft climbing tower for summer camp program use. • Design and construction of 7-element high and 6-element low ropes courses. • Create summer programming for a diabetic children’s camp (primary and secondary ages). • Maintain program equipment and safety logistics (expenditure budgets, equipment inspection, inventory, shipping, purchasing, logging safety data records, and regular maintenance). Show less

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  Primo Education Centre

  Aug 2009 - Jun 2015

  NET Supervisor and Instructor

  • Develop curriculum and instructional materials for Native English Teacher programs.• Observe and evaluate NET education staff in their assigned teaching environment.• Conduct potential employee interviews and make staffing recommendations to administration.• Develop positive working relationships with local school administration and staff (end-clients).• Design and implement training workshops for local Hong Kong staff and NET educators.• Develop and deliver English-based lessons for local Hong Kong students (ages 3 – 17).• Facilitate internal team building, professional development, and staff networking events.• Develop new programs to expand revenue streams within local primary and secondary schools.• Assist with sales justification and delivery production. Show less

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  Team Building Asia

  Aug 2010 - Jun 2013

  Producer, Facilitator, and Product Developer

  • Design and package original corporate team-building products and high-level activity concepts.• Produce and facilitate workshops and event-based team building for multi-national clients.• Client-facing event production with Fortune 500 stakeholders.• Maintain sound customer relationship management (CRM) practices.• Ensure the preparation of all appropriate logistical coordination and documentation for events.• Made day-to-day administrative and management decisions over multiple projects.• Have complete knowledge of Hong Kong and major cities in the Asia-Pacific region. Show less

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  Central Washington University

  Oct 2015 - Jan 2020

  • Supervise and support Student Union Building Services, the Information Center, University Scheduling Services, and Event Support Services.• Responsible for two full-time Scheduling Coordinators and one full-time Building and Event Support Program Manager as well as temporary, graduate assistants, and student staff.• University scheduling system administration (25Live System Administrator).• Provide leadership and management support for all area supervisors and backup supervision for custodial and engineering services• Direct the priorities and needs of equipment purchases• Develop, propose, and justify allocations received from the Services and Activities Fee Committee for the University Scheduling Services and Student Union Operations budgets.• Create, implement, and review budget information and present it to the S&A Committee.• Provide information for internal and external audits in compliance with university standards.• Provide risk management oversight for scheduled academic spaces.• Assist the Student Union Director with facility risk management and capital replacement plans• In conjunction with the Assistant Director of Campus Activities, review technical riders and event logistical requirements during performer contract negotiations.• Develop cohesive training programs for student employees in the Student Union.• Develop and review facility use policies and procedures throughout the Student Union.• Oversight of internal and external billings, records, and reports for compliance standards.• Assess and analyze programs and functions associated with the mission and strategic plan. Show less • Oversee public safety and daily operations of a 228,261-square-foot facility with traffic patterns of over 10,000 visitors open 17 hours daily.• Manage all technical and logistical coordination for over 25,000 meetings and events annually.• Assist the Scheduling Services staff with customer relations and audit billing operations.• Supervise a team of 1 professional staff and 14 student employees.• Advise administration on capital expenditure recommendations and assist with budgetary decisions.• Participate as staff advisor to the Student Union Advisory Board.• Assist University planning committees with special events including New Student Orientation, Homecoming, Family Weekend, Graduation, Diversity Awards, Student Appreciation Week, and Pride Week.• Assist community planning committees with special events including Ellensburg Rodeo Royal Court, FISH Foodbank’s Taste of Ellensburg Fundraiser, and Real Madrid Youth Innovation and Leadership Program. Show less

  • Assistant Director of Student Union Operations

    Dec 2017 - Jan 2020

  • Building and Events Supervisor

    Oct 2015 - Nov 2017
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  PA Recreation & Park Society

  Jan 2020 - Feb 2024

  Director, The Maintenance Institute

  • Plan, develop, administer, and evaluate a technical education and training regime for Institute subscribers and PRPS members.• Develop an annual administrative plan and budget.• Manage the development and operations of the online knowledge base.• Contribute to the Professional Development Committee and other volunteer-led teams in developing and securing educational presentations, workshops, and other resources.• Event management and logistical coordination.• Work with the PRPS Director of Training and the PRPS Education Manager to coordinate educational programs.• Determine or approve measurable educational objectives for all Institute training programs. Evaluate instructional effectiveness, success, and returns on investments.• Vet and secure appropriately qualified program speakers, instructors, trainers, and facilitators.• Implement and maintain current best practices in adult education and corporate training methods and techniques.• Manage and maintain instructional documents, educational materials, resources, supplies, and equipment.• Supervise PRPS facilities and grounds maintenance.• Develop and implement an annual marketing plan, promotion strategies, and materials to ensure the Institute's growth and the highest success of its services.• Manage all Institute-related social media, website, communications, and marketing efforts.• Prepare and disseminate Institute-specific reports as needed.• Seek and secure grant and sponsorship funding sources to support Institute operations. Show less

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  Penn State University

  May 2024 - now

  Golf Course Maintenance

  • Daily course preparation and clean-up• Mowing rough (Toro 4500D)• Mowing banks (Toro 3500D)• Mowing greens (John Deere 2500)• Mowing tees (John Deere 2500)• Grooming bunkers (Toro Sandpro 5040)• Fairway maintenance and overseeding• Tee maintenance and repair• Bunker construction and maintenance• Ornamental landscape planting and maintenance• Assist with new staff onboarding, course orientation, and task training

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  PNC

  Jan 2025 - now

  Branch Banker

  - Acquire and deepen the branch customer base through various proactive sales and service activities.- Manage the customer experience by identifying opportunities to improve the customer's financial wellbeing.- Collaborate with ecosystem partners to grow customers' wallet share. - Position PNC solutions to drive new revenue and customer loyalty.- Drive proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting, and effective lobby engagement. - Deliver a full PNC conversation with every client interaction to identify appropriate PNC solutions.- Leverage ecosystem partnerships as well as community Centers of Influence to acquire, expand, and retain relationships.- Create customer loyalty and grows customer share of wallet through a differentiated customer experience. - Perform lobby engagement activities to connect with customers and position PNC products to meet their needs. - Educate customers on options for managing financial transactions by leveraging technology, tools, and resources.- Apply product and procedural knowledge to identify, mitigate, and solve customer problems to drive customer loyalty.- Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. - Demonstrate heightened scrutiny to identify and avoid loss. - Participate in branch daily operations, ensuring they are completed in an efficient and accurate manner. Show less