Serzhan Zhelpakov

Experience

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  Таксомоторный парк г. Семей

  Jun 2020 - Aug 2020

  IT Support Assistant

  Responsibilities:Adding necessary data about new employees to data base (drivers and their cars);Installing applications of taxi program on devices of employees;Making reports of enrolled employees;Helping Senior IT support specialist;Assisting IT team in daily administrative tasks.

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  Yala Yala Bistro

  Feb 2021 - Dec 2021

  Assistant Cook

  Starting from February 2021, I have been working in Yala Yala Bistro in the position of Assistant Cook. My responsibilities were to provide the best service in the this sphere:• Monitor food supplies and prepare food for café visitors; • Maintain cleanliness in the kitchen and in the workplace;• Stand at the cash register and accept payments;• Ensure that the tables would have been cleaned and prepared for the next visitors.

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  ComNets Lab

  Jul 2022 - Oct 2022

  Research Assistant

  • Developed mobile applications using Flutter framework using extra packages like Firebase, Google Maps, Google Ads and Object Detection.• Provided technical support and training to end-users on software and hardware.• Assisted with IT initiatives and contributed to project research, including technical documentation and reports.• Organized research findings for presentations and conferences.• Handle administrative duties related to research projects

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  Teleperformance

  Jan 2023 - Jul 2024

  Social Media Moderator

  • Reviewed and moderated user-generated content (comments, posts, videos) to align with community guidelines.• Enforced platform rules, issued warnings, removed content, and banned users when necessary.• Collaborated with crisis management teams to handle issues effectively.• Stayed updated with social media trends and platform policies.

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  National Sun Yat-Sen University

  Sept 2024 - now

  Research Lab member

  • Conducted in-depth analysis of RPA system vulnerabilities to identify potential attack vectors.• Designed and simulated attack scenarios to build a labeled dataset for machine learning-based detection models.• Created and evaluated the performance of secure auditing methodologies tailored for RPA workflows.• Organized research findings for presentations and conferences.