Mike Tippins

Experience

• 

  Computer Consoles, Inc.

  Jan 1990 - Dec 1992

  Customer Service Engineer

  Maintained Directory Assistance computer systems at Verizon.

• 

  Maintech

  Jan 1993 - now

  Responsible for support to third party customers throughout the US.Responsible for assisting other managers and technicians across the country with day-to-day activities, and helping to provide subcontractor support for our accounts as needed. Responsible for handling project work for our partners; oversee projects from setup to completion. Responsible for managing day-to-day activities of field engineers in the New England area. Part of the team managing several large IBM accounts. Work extensively with sub contractors to supplement Maintech FE's where needed. Responsible for backing up and assisting other Maintech managers across the country. Responsible for maintaining and upgrading user workstations, and network equipment for Verizon and AT&T Directory Service systems.

  • Operations Manager

    Sept 2012 - now

  • Engineer In Charge

    Mar 2006 - Sept 2012

  • Customer Service Engineer

    Jan 1993 - Mar 2006