Mike Tippins

Mike Tippins

Customer Service Engineer

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location of Mike TippinsMattapoisett Center, Massachusetts, United States

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  • Timeline

  • About me

    Operations Manager at Maintech

  • Education

    • Bristol Community College

      1987 - 1989
      ASEE Electrical Engineering

      Graduated with Highest Honors

  • Experience

    • Computer Consoles, Inc.

      Jan 1990 - Dec 1992
      Customer Service Engineer

      Maintained Directory Assistance computer systems at Verizon.

    • Maintech

      Jan 1993 - now

      Responsible for support to third party customers throughout the US.Responsible for assisting other managers and technicians across the country with day-to-day activities, and helping to provide subcontractor support for our accounts as needed. Responsible for handling project work for our partners; oversee projects from setup to completion. Responsible for managing day-to-day activities of field engineers in the New England area. Part of the team managing several large IBM accounts. Work extensively with sub contractors to supplement Maintech FE's where needed. Responsible for backing up and assisting other Maintech managers across the country. Responsible for maintaining and upgrading user workstations, and network equipment for Verizon and AT&T Directory Service systems.

      • Operations Manager

        Sept 2012 - now
      • Engineer In Charge

        Mar 2006 - Sept 2012
      • Customer Service Engineer

        Jan 1993 - Mar 2006
  • Licenses & Certifications

    • A+

      CompTIA
    • Accredited Platform Specialist - Proliant Servers

      Hewlett-Packard
    • Network+

      CompTIA
    • IBM certified - xSeries and blade servers

      IBM
    • Server+

      CompTIA