Anish Kumar Jha

Experience

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  Sayaji Hotels Ltd

  Jun 2013 - May 2016

  On completion of my management trainee programme, resumed my role as an Asst. Manager-F&B.Operational Management: Overseeing dailyoperations, ensuring efficient service and highquality standards. Staff Supervision: Training, managing, andscheduling staff to ensure proper coverage andadherence to service protocols. Customer Service: Addressing customerinquiries and resolving complaints to ensure apositive dining experience. Inventory Control: Monitoring stock levels,ordering supplies, and managing inventory toprevent shortages or waste. Financial Management: Assisting with budgeting,monitoring expenses, and ensuring profitability. Compliance: Ensuring adherence to health,safety, and hygiene regulations. Event Coordination: Assisting with planning andexecuting special events or banquets. Reporting: Preparing operational reports andproviding feedback to senior management. Show less

  • Asst. Manager F&B

    Jun 2014 - May 2016

  • Management Trainee

    Jun 2013 - Jun 2014
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  Park Ascent

  May 2016 - Sept 2017

  Asst. Banquet Manager

  Have worked with Park Ascent, Noida-62 as a banquet manager from May 2016 to till date.ASCENT, NOIDA Operational Management: Oversee the dailyoperations of the restaurant, ensuring smoothfunctioning in all areas including kitchen, service,and front-of-house. Financial Oversight: Prepare and analyze financialreports, such as sales reports, profit and lossstatements, and inventory reports, to identify areasfor improvements Staff Management: Recruit, train, supervise, andevaluate staff. Ensure all team members adhere tocompany standards and protocols. Staff Scheduling: Create staff schedules toensure optimal coverage during peak and off-peakhours, balancing labor costs with customer serviceneeds. Inventory Control: Manage inventory, ordersupplies, and monitor stock levels to ensure therestaurant is adequately equipped withoutoverstocking. Cost Management: Monitor food and labor costs,and implement measures to maintain these withinprescribed limits. Show less

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  Barbeque Nation Hospitality Ltd.

  Oct 2017 - Dec 2018

  Business Manager

  Budgeting and Forecasting: Prepare andmanage the restaurant’s budget, includingforecasting sales, controlling costs, andmaximizing profitability. Cost Control: Monitor and control food and laborcosts, reducing waste and optimizing staffefficiency. Financial Reporting: Prepare and analyzefinancial reports, such as sales reports, profit & loss.Customer Experience: Ensure high levels ofcustomer satisfaction by addressing complaintsand resolving issues promptly and effectively. Promotions and Marketing: Implementpromotions, deals, or events to attract customers,especially during slow periods. Show less

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  Punjabi Indian Restaurant, Beijing, China

  May 2019 - Mar 2020

  Restaurant General Manager

   Operations Management: Oversee daily restaurantoperations, including opening and closingprocedures. Ensure proper inventorymanagement, ordering, and stock control forIndian spices, ingredients, and supplies. Cultural & Menu Management: Train staff onIndian dining culture, traditions, and etiquette,ensuring proper communication of the cuisine’sauthenticity. Customer Experience: Ensure a high level ofcustomer satisfaction by addressing complaintsand feedback promptly and professionally. Staff Management: Hire, train, schedule, andsupervise staff, including chefs, cooks, servers,bartenders, and support staff. Vendor Relations: Establish and maintainrelationships with suppliers to ensure timelydelivery of quality ingredients and supplies. Financial Management: Manage restaurantbudget, monitor daily sales, and ensureprofitability. Oversee payroll, manage staffschedules, and control labor costs. Preparefinancial reports, etc Show less

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  Moti Mahal Group

  Jun 2020 - Mar 2022

  Corporate Manager-NSO

  Site Assessment and Selection: Conductfeasibility studies and market research todetermine the best location for the new store. Budgeting and Financial Planning: Develop andmanage the budget for the new store opening.Forecast expenses and revenues, ensuringfinancial targets are met.Project Management: Create a detailed projectplan for the store opening, including timelines andmilestones. Coordinate with contractors, suppliers,and vendors to ensure timely delivery ofequipment and supplies. Regulatory Compliance: Ensure all necessarypermits and licenses are obtained by Franchiseeowners. Infrastructure and Equipment: Ensure allequipment is installed correctly and is operational.Oversee the setup of kitchen and dining areaequipment. Staffing and Training: Develop a staffing planand recruit staff for various positions. Design andimplement comprehensive training programs fornew hires. Marketing and Promotion: Develop and executea marketing plan to promote the new storeopening. Coordinate activities, promotions, andspecial offers for the opening day. Show less

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  Pirates Of Grill, Guwahati

  Apr 2022 - Mar 2025

  Business Manager

   Ownership of Budget: Taking ownership ofbudget & P&L Management and make strategicplanning to achieve them. Oversee Daily Operations: Ensure that allaspects of the restaurant are running smoothly,including kitchen, dining area, and bar. Customer Experience: Ensure a high level ofcustomer satisfaction by addressing complaintsand feedback promptly and professionally. Staff Management: Hire, train, schedule, andsupervise staff, including chefs, cooks, servers,bartenders, and support staff. Vendor Relations: Establish and maintainrelationships with suppliers to ensure timelydelivery of quality ingredients and supplies. Financial Reporting: Prepare and analyzefinancial reports, such as sales reports, profit andloss statements, and inventory reports, to identifyareas for improvement. Show less

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  PVRINOX PICTURES

  Mar 2025 - now

  Cinema Manager

  1. Operational Oversight:Manage all aspects of cinema operations, including ticket sales, concessions, box office, projection, and customer service.Ensure that daily tasks and routines are completed efficiently and in accordance with established procedures.Maintain cleanliness and orderliness of the facility, including restrooms, lobby areas, and auditoriums.2. Staff Supervision:Provide leadership and guidance to cinema staff, including ushers, ticket sellers, concession workers, and projectionists.Assign duties, create work schedules, and monitor staff performance.Conduct training sessions and ensure adherence to company policies and procedures.3. Customer Service:Lead by example in delivering exceptional customer service.Address customer inquiries, concerns, and issues promptly and courteously.Monitor customer feedback to ensure a positive cinema experience.4. Safety and Security:Implement and enforce safety and security protocols, including emergency procedures.Conduct routine safety inspections and address any safety concerns.Ensure compliance with health and safety regulations.5. Inventory Management:Monitor and manage inventory levels for concessions and supplies.Conduct regular inventory counts to minimize waste and losses.6. Cash Handling and Reporting:Handle cash and maintain cash registers with accuracy.Prepare daily financial reports, including ticket and concession sales.Assist in tracking revenue and expenses to support financial goals.7. Facility Maintenance:Report maintenance and repair needs promptly.Ensure that seating, signage, and equipment are in good working order.Assist in coordinating facility improvements and upgrades.8. Special Events and Promotions:Collaborate with the marketing team to execute special events, promotions, and marketing campaigns.9. Guest Relations:Interact with customers to address their needs and gather feedback.Monitor and respond to online reviews and social media comments. Show less