
Lucy Kirby

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About me
Digital Strategy & Transformation / Business Owner
Education

Teesside University
2003 - 2005BA MarketingActivities and Societies: I was very proactive at University and took on many voluntary roles including; Trustee of the Students’ Union which had a £2m turnover, NUS (National Union of Students) Regional and National Conference delegate representing Teesside students, elected as a Student Academic Representative, part-time Executive Officer, Chair of Fundraising Committee and Magazine Editor.

Teesside University
2001 - 2003HND Business & Marketing
Experience

Hunterlodge Advertising
Apr 2009 - Jun 2011Full Service Advertising Agency - Creative and Media.I managed campaigns for a variety of Clients within the public and private sector. I managed my stakeholders on a daily basis to deliver campaigns and work with the Client Director to grow our account portfolio. Clients: *Caterpillar*Post Office*London South Bank University Full Service Advertising Agency - Creative and Media.I managed campaigns for a variety of Clients within the public and private sector. I managed my stakeholders on a daily basis to deliver campaigns with an Account Director, and reported into the Client Director. Clients: *Club Wembley*West Ham United Football Club*Sodexo Motivation Solutions*London Borough of Newham Council
Account Manager
Oct 2010 - Jun 2011Account Executive
Apr 2009 - Sept 2010

MercerBell
Jul 2011 - Sept 2011Freelance Senior Account ManagerThis was a 3 month contract covering a sabbatical.I worked on the campaign management team for Toyota account across 4 areas:*National Parts, Accessories & Servicing Division *Fleet Management*Marketing Services*Financial Services. I looked after the direct communications between Toyota Central Marketing, dealers and customers.

DDB Group Australia
Oct 2011 - Feb 2015DDB is an International award-winning Advertising Agency, which caters for a variety of Clients in Australia.*Leadership role in the Campaign Management team to deliver Advertising campaigns for Westpac (Bank), Telstra (Telecommunications), Audi (Automotive) and Arnott’s (FMCG) across Brand and Retail. *Working with the Audi campaign management team to run ATL advertising campaigns, for both Brand and Retail activity on behalf of Audi Australia and their Dealer network. *This was an integrated account including; TV, press, print, digital, DM, and POS.
Account Director
May 2013 - Feb 2015Senior Account Manager
Oct 2011 - Apr 2013

Telstra
Feb 2015 - Feb 2018*Developed, managed and owned the National Broadband Network (nbn) product roadmap *Led our broadband network customer value proposition & product strategy development.*Developed business cases for approval, & managed initiatives through the Go-To-Market process.*Used agile software delivery methodology to launch products *End-to-end product management working with Marketing, Research, Sales, Legal, Technicians, Pricing, Assurance, Complaints, Training. *Owned the rollout of the National Broadband Network (nbn) across Australia, planned and executed launch campaigns for customer acquisition. *Analytical Product Marketing role working as part of the Product & Channel team to deliver relevant product marketing campaigns to markets, which were categorised as a priority to win market share.
Senior Product Lifecycle Manager
Sept 2017 - Feb 2018Senior Product Marketing Manager
Feb 2015 - Aug 2017

Lucy loves Fitness
Dec 2015 - May 2018Business Owner: Personal Trainer, Blogger & InfluencerAlongside my full-time corporate job, I was an Online Personal Trainer, Health & Fitness Blogger and Fitness Influencer. Helping to educate, empower and inspire women to change their lifestyle.*Content strategy and creation - blog posts, youtube videos, email marketing.*Digital and Social Media Marketing Management - facebook, instagram, snapchat*Website design & development including eCommerce functionality*Wrote the contact strategy, designed & built all emails using MailChimp - including 1 off-campaigns, automated onboarding sales funnels from sign-up and weekly coaching for clients on 6 or 12 week training programs.*Relationship management - clients, brands (for influencer campaigns), peers for guest blogs and collaborations.*End-to-End Product Design & Launch - research, ideation, design, build, advertise and sell new products & propositions. This also included designing and managing my own facebook ad campaigns (A/B testing, monitoring & optimising). *Self-taught user of SAAS platforms; Stripe, PayPal, WooCommerce, Integrapay, WordPress, MailChimp. Show less

AIB
May 2018 - May 2022Product Propositions Manager*Define and deliver product strategy & vision within the Retail Banking product portfolio (current accounts & savings).*Design product propositions and customer experiences.

F45 Training Grangegorman
Sept 2020 - nowBusiness Owner & Digital Marketing ManagerRole:This role is incredibly varied as I am the business owner responsible for all digital advertising, social media marketing, sales strategy, team management & operations.Responsibilities:*Financial control of a Private Limited Company, employer of 7 members of staff.*Sales, Social Media Marketing, Email Marketing & Product strategy, including content creation and implementation for paid and organic reach. *Website design & development (including SEO) and management of our Google adwords account.*Building our Value Proposition for our member base and ensuring delivery of a high quality member experience which supports their health and wellness goals.* Competitor monitoring and market analysis Show less

Diageo
May 2023 - now*B2B Digital Transformation Lead for our On Trade Sales & Commercial teams. *Certified Scrum Master working with and leading cross-functional teams to deliver Digital Transformation internally and for the benefit of our colleagues and customers. *B2B Digital Commerce Transformation Lead - helping our On Trade customers run & grow their businesses with self-serve capabilities.*Certified Scrum Master working with and leading cross-functional teams to deliver Digital Transformation internally and for the benefit of our customers.
Senior Digital Transformation Manager
Nov 2024 - nowDigital Transformation Manager
May 2023 - Nov 2024
Licenses & Certifications
- View certificate

Learning to Write for the Web
LinkedInMay 2018 - View certificate

Agile Product Owner Role: Foundations
LinkedInApr 2018 - View certificate

Certified ScrumMaster® (CSM®)
Scrum AllianceJun 2024 - View certificate

Product Management: Building a Product Roadmap
LinkedInMay 2018 - View certificate

Building Resilience
LinkedInOct 2018 - View certificate

Marketing Foundations: Value Proposition Development
LinkedInSept 2018 - View certificate

Learning Design Thinking: Lead Change in Your Organization
LinkedInOct 2018 - View certificate

Design Thinking: Customer Experience
LinkedInJun 2018
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