
Shailesh Pratap Singh
Software Engineer

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Skills
UnixC++QtTelecommunicationsBssLeadershipSoftware developmentIntegrationSolution architecturePre salesLinuxCSolarisAgile methodologiesRequirements analysisSoftware project managementSdlcPl/sqlOracleSoaShell scriptingSoftware development life cycleAbout me
My work experience of over 13 years has encompassed the various facets of the telecommunications and programming domain starting with Research and Development, application programming and slowly moved to ever increased customer engagements and Presales and has come back full circle to the current role of System Manager at Ericsson R&D for BSS. My core strengths is the combination of exposure over the programming languages like C, C++, next generation evolving technologies and wide experience on different aspects of telecommunications domain, predominantly BSS. Specialties: BSS, C/C++, Unix, Qt
Education

Uttar Pradesh Technical University
2000 - 2003MCA Computer Science
Tagore International School
1988 - 1994XII Science
Gujarat Agricultural University
1994 - 1998Bachelor of Science Agriculture
Blekinge Tekniska Högskola
2018 - 2024Doctor of Philosophy - PhD BSS for IoT (Department of Computer Science) Pursuing
Experience

Expert Software Consultants Pvt Ltd.
Jan 2003 - May 2004Software Engineer
Barco Electronics.
Jan 2004 - Jan 2005Software Development Engineer
Amdocs Development Centre India Pvt Ltd
Jun 2005 - Feb 2006Subject Matter Expert
Nokia
Feb 2006 - Aug 2007Software Engineer
Infogain
Jan 2007 - Jan 2010Assistant Consultant
IBM Global Business Services
Jan 2010 - Oct 2011Team Leader
Comverse Network Systems
Oct 2011 - Mar 2014Senior Pre Sales Consultant
Ericsson
Mar 2014 - nowPHD Researcher
Mar 2019 - nowSystem Manager
Mar 2014 - now

Ericsson R&D
Apr 2016 - nowSenior System Manager
Licenses & Certifications
- View certificate

Information Framework (SID) Foundation Level Knowledge Certification
TM ForumNov 2015
Honors & Awards
- Awarded to Shailesh Pratap SinghCertificate of appreciation for a talk in a faculty development program on "Intelligent Computing and Communications" Banasthali Vidyapith and Ministry of Science & Technology, Government of India Mar 2022 "Smart and Adaptive Environment for Internet of Things"
- Awarded to Shailesh Pratap Singh"Smart Contract and Partner Management in the Connected World" as Runner up for Hackathon 6 at Ericsson R&D, Gurgaon Ericsson R&D Sep 2018 Our idea of a "Smart Contract and Partner Management in the Connected World" using Blockchain Technology, was awarded with Runner up in Hackathon 6 at Ericsson R&D, Gurgaon
- Awarded to Shailesh Pratap SinghWinner of Hackathon 5 at Ericsson R&D Gurgaon for Going Digital Category (Intelligent Customer Management Support System) Ericsson R&D Gurgaon Sep 2016 As companies work diligently to engage their customers in new and varied ways, they many find it harder than ever to provide the personalized and effortless service experiences their customers crave. With the vision of Networked Society envisioned by Ericsson, there may be ever more customers to handle than is humanly possible.Our Intelligent Customer Management System aims at providing the next level of customer experience while looking at the different aspects of his/her interaction. We… Show more As companies work diligently to engage their customers in new and varied ways, they many find it harder than ever to provide the personalized and effortless service experiences their customers crave. With the vision of Networked Society envisioned by Ericsson, there may be ever more customers to handle than is humanly possible.Our Intelligent Customer Management System aims at providing the next level of customer experience while looking at the different aspects of his/her interaction. We aimed at capturing the different dimensions of the interaction ranging from moods, words, sentiments, facial expresions to name a few. We also wanted to introduce an intelligent learning system, which can be made to learn the needs of the customer and their corresponding responses. The same ICMS can be used at plethora of scenarios in the Connected Networked society ranging from a Telecom Customer interaction to something more upcoming as a connected car...Imagine that the car considers you as a customer and can read your mood for suggesting appropriate song, reminding you if you are feeling sleepy, or sending an alert message to all concerned in case of a mishap, or just learns to talk to you to take your instructions. Show less
- Awarded to Shailesh Pratap SinghWinner of Hackathon 4 (Products and Solutions category) Ericsson R&D, Gurgaon Oct 2015 Dynamic, Connected and Interactive Invoice won us the laurels of Hackathon 4 in the Products and Solution Categroy.
- Awarded to Shailesh Pratap SinghBUSS Innovation Challenge Finalist Ericsson (BUSS R&D) Oct 2014 BUSS Innovation Challenge got 2 of our ideas in the top 10, and one of the ideas went to the top 3 and us presenting it at New York to the Ericsson customers and prospects.
- Awarded to Shailesh Pratap SinghHackathon 3 Innovation Category winner Ericsson R&D Gurgaon May 2014 Hackathon 3 (an incubation of ideas) allowed us to showcase the PoC of our idea developed in 24 hours and also the laurel of the Innovation category award of a Google Chromecast :)
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