Arjun Avinash

Arjun Avinash

IT Service Desk /IT Service Coordinator

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location of Arjun AvinashGreater Sydney Area

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  • Timeline

  • About me

    Service Desk Officer at NSW Health

  • Education

    • DDLS sydney

      2013 - 2013
      Course Troubleshooting and Supporting Windows 7 in the Enterprise Certificate

      Activities and Societies: SDI • Describe the processes of establishing and using a troubleshooting methodology, and define the EDST job role and responsibilities.• Troubleshoot startup issues on a Windows 7 computer.• Troubleshoot client-configuration failures and Group Policy object (GPO) application issues.• Troubleshoot hardware device, device driver, and performance issues.• Troubleshoot network connectivity issues.• Troubleshoot remote connectivity issues.• Troubleshoot logon and resource access… Show more • Describe the processes of establishing and using a troubleshooting methodology, and define the EDST job role and responsibilities.• Troubleshoot startup issues on a Windows 7 computer.• Troubleshoot client-configuration failures and Group Policy object (GPO) application issues.• Troubleshoot hardware device, device driver, and performance issues.• Troubleshoot network connectivity issues.• Troubleshoot remote connectivity issues.• Troubleshoot logon and resource access issues.• Troubleshoot security system issues, such as Encrypting File Systems (EFS) BitLocker Drive Encryption, and file permissions.• Troubleshoot operating system and applications issues. Show less

    • Queensland Institute of Business and Technology

      1998 - 2001
      Diploma Hospitality and Business Management
    • Griffith University

      2001 - 2004
      Bachelors Information Technology
  • Experience

    • UBS

      Aug 2007 - Jul 2010
      IT Service Desk /IT Service Coordinator
    • Westpac Bank, Sydney, Australia

      Jul 2010 - Mar 2011
      User Accounts Officer / Support Analyst
    • AMP, Sydney, Australia

      Apr 2011 - May 2011
      Helpdesk Analyst/IT Systems Access Administrator/IT Security Administrator
    • PepsiCo

      Aug 2011 - Sept 2011
      Entry Level SAP Helpdesk
    • George Weston Foods

      Sept 2012 - Aug 2013
      Service Desk Analyst / Desktop Analyst
    • NSW Health

      Aug 2013 - now
      Service Desk Officer
  • Licenses & Certifications

    • Microsoft Azure Fundamentals (AZ-900) Exam Tips

      LinkedIn
      Sept 2025
      View certificate certificate
    • Microsoft Azure Fundamentals (AZ-900) Cert Prep by Microsoft Press

      LinkedIn
      Jul 2025
      View certificate certificate
    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Sept 2025
      View certificate certificate
    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Sept 2025
      View certificate certificate
    • How to Have Difficult Conversations Nano Tips with Melanie Whitney

      LinkedIn
      Jul 2025
      View certificate certificate
    • MCP

      Microsoft